I have a laptop where the profile directory in c:\documents and
settings\<username>> is not being deleted for a volatile dlu.

I am using zw7.01 running winxpsp2.

I had the User Profile Hive Cleanup Service installed on the laptop, but
noticed there was a new version available from Microsoft. After
installing the new version, the problem did not go away.

Does anyone know any other reasons why I am experiencing this issue?