I have ZEN7 sp1 installed and have a DLU policy, eDir credentials non
volatile and manage existing user

I have a few users where my DLU policy is creating a user in windows XP sp2
but does not create a folder for the user in the C:\Documents and Settings
folder. Instead of the user (say tomc) being created a temp folder is
created. This temp folder looks like the folder that contains user files eg
favourites, my docs etc. The temp folder is being deleted on log out. I
can't figure out why a user folder (say tomc) is not being created for these
users. Things are fine for other users and the same zen policy is being
applied to them. Anyone seen this before?