On some users, we are unable to remote control them by name. When we
try, we get the "1759: Selected user has not logged into any
workstation" error. The zen documentation says to install an edir 8.6
service pack. But we are on edir 8.7 (netware 6.5 sp5 + zen7). Primary
protocol on these workstations is tcpip.

Under the user object, it lists the correct workstation that they are
logged into.

Remote controlling the workstation works fine.

This seems to be fairly random from one day to the next as to who we can
remote control by name or not.

Any thoughts on what to check for, or any fixes for this problem?