Version zfd7 sp1

On approximately 50% of our stations, the remote management agent service
does not startup automatically even though it is set to do so.

If I manually start the service on these stations, the agent loads and I
can connect remotely to it.

In the event log, I get 2 errors related to the Remote Management Service.
#1 says that the service start timed out (30000ms). #2 The service did
not start up in time.

Here is the RMerrorlog after a restart (time: 11:08). The entries at
11:14 were from a manual service start.

0
#(700)# 11:08:10 AM 07/24/07 Normal : Resource DLL is successfully loaded
#(700)# 11:08:10 AM 07/24/07 Normal : Reading settings from the file
#(700)# 11:08:10 AM 07/24/07 Normal : C:Program
FilesNovellZENworksRemoteManagementRMAgentRMCFG.IN I
#(700)# 11:08:10 AM 07/24/07 Normal : Port value read from file = 1761 and
it will be used as the RM Communication port
#(700)# 11:08:10 AM 07/24/07 Normal : Loading : C:Program
FilesNovellZENworksZenLite.dll
#(700)# 11:08:10 AM 07/24/07 Normal : Loading : C:Program
FilesNovellZENworksZenPol32.dll
#(700)# 11:08:10 AM 07/24/07 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(700)# 11:08:10 AM 07/24/07 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(1292)# 11:14:04 AM 07/24/07 Normal : Resource DLL is successfully loaded
#(1292)# 11:14:04 AM 07/24/07 Normal : Reading settings from the file
#(1292)# 11:14:04 AM 07/24/07 Normal : C:Program
FilesNovellZENworksRemoteManagementRMAgentRMCFG.IN I
#(1292)# 11:14:04 AM 07/24/07 Normal : Port value read from file = 1761
and it will be used as the RM Communication port
#(1292)# 11:14:04 AM 07/24/07 Normal : Loading : C:Program
FilesNovellZENworksZenLite.dll
#(1292)# 11:14:04 AM 07/24/07 Normal : Loading : C:Program
FilesNovellZENworksZenPol32.dll
#(1292)# 11:14:04 AM 07/24/07 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(1292)# 11:14:04 AM 07/24/07 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(1292)# 11:14:04 AM 07/24/07 Normal : ZenRem32.exe :
ZenRem32ServiceMain() successfully loaded Zenlite DLL
#(1292)# 11:14:05 AM 07/24/07 Critical : Failed to write the header
information in RCAICIP.HST GetLastError(): 6
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Attempting to read
policies...
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENUtil:
ZENIsWorkstationRegistered: wsDN = 'CN=L2814.OU=WinXP
Workstations.OU=LAW.O=HGE'
#(1292)# 11:14:05 AM 07/24/07 Normal : Workstation is registered
#(1292)# 11:14:05 AM 07/24/07 Normal : Reading workstation DN and tree
name...
#(1292)# 11:14:05 AM 07/24/07 Normal : workstation DN - CN=L2814.OU=WinXP
Workstations.OU=LAW.O=HGE, treename - HGE
#(1292)# 11:14:05 AM 07/24/07 Normal : Loading : C:Program
FilesNovellZENworksWMSchApi.dll
#(1292)# 11:14:05 AM 07/24/07 Normal : Workstation IS authenticated...
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Successfully
initialized context
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Failure in reading
boolean attribute DM:Ignore Policy in CN=L2814.OU=WinXP
Workstations.OU=LAW.O=HGE
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Workstation Policy -
'HGE Workstation Policy:General:Remote Control Policy.Policy.LAW.HGE'
#(1292)# 11:14:05 AM 07/24/07 Normal : Reading workstation DN and tree
name...
#(1292)# 11:14:05 AM 07/24/07 Normal : workstation DN - CN=L2814.OU=WinXP
Workstations.OU=LAW.O=HGE, treename - HGE
#(1292)# 11:14:05 AM 07/24/07 Normal : Loading : C:Program
FilesNovellZENworksWMSchApi.dll
#(1292)# 11:14:05 AM 07/24/07 Normal : Workstation IS authenticated...
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Successfully
initialized context
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Finished reading
policies
#(1292)# 11:14:05 AM 07/24/07 Normal : ZENNDSUtil: Unloaded modules...
#(1292)# 11:14:05 AM 07/24/07 Normal : UnLoadZenAutilLibrary :Successfully
unloaded ZenAutil.dll