We are in the process of installing the new Novell client and ZEN agent
(6.5 sp1). On SOME PCs (very sporadic), the registry key (Image path)
does NOT get changed to point to the ZENWorks dir on C but remains
pointing to the Windows dir and the old version of NALNTSRV. The new
NALNTSRV does install and start correctly. The app launcher does appear
on the desktop correctly. We just can't run any applications if it points
to the older version. We have found that by uninstalling and reinstalling
the agent it usually fixes the problem (changes the key).
Does anyone have any idea on how we can verify that they key has been
updated correctly or why it is happening in the first place?