I have ZLM 7 IR1 installed. I have to agent servers that are being a real
pain. rug doesn't think there are updaets available, when in reality,
there are plenty. One server patched successfully; two won't no matter
what I try.

The agent servers are oes sp2. The Primary server is SLES9 sp3

I'll focus on one of the ones that won't patch. The output of rug bl and
SPident are:

rug bl

S | Catalog | Name | Version | Type
--+---------+-------------+---------+----------
| oes | patch-10185 | 1 | you-patch
| oes | patch-11228 | 1 | you-patch
| oes | patch-10983 | 1 | you-patch
| oes | patch-10469 | 1 | you-patch
| oes | patch-10563 | 1 | you-patch
| oes | patch-11292 | 1 | you-patch
| oes | patch-10075 | 1 | you-patch
| oes | patch-10686 | 1 | you-patch
| oes | patch-10203 | 1 | you-patch
| oes | patch-9996 | 1 | you-patch
| oes | patch-10648 | 1 | you-patch
| oes | patch-10463 | 1 | you-patch
| oes | patch-10852 | 1 | you-patch
| oes | patch-10141 | 1 | you-patch
| oes | patch-10669 | 1 | you-patch
| oes | patch-10761 | 1 | you-patch
| oes | patch-11146 | 1 | you-patch
| oes | patch-10183 | 1 | you-patch
| oes | patch-10074 | 1 | you-patch
| oes | patch-10235 | 1 | you-patch
| oes | patch-11361 | 1 | you-patch
| oes | patch-10135 | 1 | you-patch
| oes | patch-10164 | 1 | you-patch
| oes | patch-10107 | 1 | you-patch
| oes | patch-11121 | 1 | you-patch
| oes | patch-11246 | 1 | you-patch
| oes | patch-10815 | 1 | you-patch
| oes | patch-10758 | 1 | you-patch
| oes | patch-11260 | 1 | you-patch
| oes | patch-10675 | 1 | you-patch
| oes | patch-10769 | 1 | you-patch
| oes | patch-10081 | 1 | you-patch
| oes | patch-10111 | 1 | you-patch
| oes | patch-11054 | 1 | you-patch
| oes | patch-10237 | 1 | you-patch
| oes | patch-10571 | 1 | you-patch
| oes | patch-10860 | 1 | you-patch
| oes | patch-11339 | 1 | you-patch
| oes | patch-11317 | 1 | you-patch
| oes | patch-11192 | 1 | you-patch
| oes | patch-10044 | 1 | you-patch
| oes | patch-11244 | 1 | you-patch
| oes | patch-10199 | 1 | you-patch
| oes | patch-10601 | 1 | you-patch
| oes | patch-10591 | 1 | you-patch
| oes | patch-10780 | 1 | you-patch
| oes | patch-10655 | 1 | you-patch
| oes | patch-10420 | 1 | you-patch
| oes | patch-11200 | 1 | you-patch
| oes | patch-10486 | 1 | you-patch
| oes | patch-10242 | 1 | you-patch
| oes | patch-10419 | 1 | you-patch
| oes | patch-10836 | 1 | you-patch
| oes | patch-10202 | 1 | you-patch
| oes | patch-10759 | 1 | you-patch
| oes | patch-10682 | 1 | you-patch
| oes | patch-11083 | 1 | you-patch
| oes | patch-10432 | 1 | you-patch
| oes | patch-10354 | 1 | you-patch
| oes | patch-10609 | 1 | you-patch
| oes | patch-11032 | 1 | you-patch
| oes | patch-10153 | 1 | you-patch
| oes | patch-11148 | 1 | you-patch
| oes | patch-10946 | 1 | you-patch
| oes | patch-10743 | 1 | you-patch
| oes | patch-9902 | 1 | you-patch
| oes | patch-10903 | 1 | you-patch
| oes | patch-11225 | 1 | you-patch
| oes | patch-11099 | 1 | you-patch
| oes | patch-11129 | 1 | you-patch
| oes | patch-11084 | 1 | you-patch
| oes | patch-10513 | 1 | you-patch
| oes | patch-11220 | 1 | you-patch
| oes | patch-10972 | 1 | you-patch
| oes | patch-10768 | 1 | you-patch
| oes | patch-10770 | 1 | you-patch
| oes | patch-10765 | 1 | you-patch
| oes | patch-10984 | 1 | you-patch
| oes | patch-10766 | 1 | you-patch
| oes | patch-10630 | 1 | you-patch
| oes | patch-10636 | 1 | you-patch
| oes | patch-10580 | 1 | you-patch
| oes | patch-11297 | 1 | you-patch
| oes | patch-10681 | 1 | you-patch
| oes | patch-10748 | 1 | you-patch
| oes | patch-11295 | 1 | you-patch
| oes | patch-10737 | 1 | you-patch
| oes | patch-10744 | 1 | you-patch
| oes | patch-10936 | 1 | you-patch
| oes | patch-11314 | 1 | you-patch
| oes | patch-10958 | 1 | you-patch
| oes | patch-10608 | 1 | you-patch
| oes | patch-10685 | 1 | you-patch
| oes | patch-11124 | 1 | you-patch
| oes | patch-10570 | 1 | you-patch
| oes | patch-10209 | 1 | you-patch
| oes | patch-10807 | 1 | you-patch
| oes | patch-11147 | 1 | you-patch
| oes | patch-10819 | 1 | you-patch
| oes | patch-10621 | 1 | you-patch
| oes | patch-11203 | 1 | you-patch
| oes | patch-11291 | 1 | you-patch
| oes | patch-11179 | 1 | you-patch
| oes | patch-10740 | 1 | you-patch
| oes | patch-10224 | 1 | you-patch
| oes | patch-9900 | 1 | you-patch
| oes | patch-10261 | 1 | you-patch
| oes | patch-10177 | 1 | you-patch
| oes | patch-10986 | 1 | you-patch
| oes | patch-10189 | 1 | you-patch
| oes | patch-10738 | 1 | you-patch
| oes | patch-11164 | 1 | you-patch
| oes | patch-10523 | 1 | you-patch
| oes | patch-11254 | 1 | you-patch
| oes | patch-11168 | 1 | you-patch
| oes | patch-10659 | 1 | you-patch
| oes | patch-10619 | 1 | you-patch
| oes | patch-11050 | 1 | you-patch
| oes | patch-10238 | 1 | you-patch
| oes | patch-11004 | 1 | you-patch
| oes | patch-11169 | 1 | you-patch
| oes | patch-10613 | 1 | you-patch
| oes | patch-11293 | 1 | you-patch
| oes | patch-10596 | 1 | you-patch
| oes | patch-10784 | 1 | you-patch
| oes | patch-11210 | 1 | you-patch
| oes | patch-11090 | 1 | you-patch
| oes | patch-10595 | 1 | you-patch
| oes | patch-10059 | 1 | you-patch
| oes | patch-11300 | 1 | you-patch
| oes | patch-11127 | 1 | you-patch
| oes | patch-10441 | 1 | you-patch
| oes | patch-10034 | 1 | you-patch
| oes | patch-11218 | 1 | you-patch
| oes | patch-10422 | 1 | you-patch
| oes | patch-11337 | 1 | you-patch
| oes | patch-10814 | 1 | you-patch
| oes | patch-10742 | 1 | you-patch
| oes | patch-10149 | 1 | you-patch
| oes | patch-10824 | 1 | you-patch
| oes | patch-10921 | 1 | you-patch
| oes | patch-11009 | 1 | you-patch
| oes | patch-11299 | 1 | you-patch
| oes | patch-10902 | 1 | you-patch
| oes | patch-10037 | 1 | you-patch
| oes | patch-11151 | 1 | you-patch
| oes | patch-10802 | 1 | you-patch
| oes | patch-10623 | 1 | you-patch
| oes | patch-10910 | 1 | you-patch
| oes | patch-10646 | 1 | you-patch
| oes | patch-10671 | 1 | you-patch
| oes | patch-10683 | 1 | you-patch
| oes | patch-10909 | 1 | you-patch
| oes | patch-10741 | 1 | you-patch
| oes | patch-10755 | 1 | you-patch
| oes | patch-10762 | 1 | you-patch
| oes | patch-11215 | 1 | you-patch
| oes | patch-10965 | 1 | you-patch
| oes | patch-11303 | 1 | you-patch
| oes | patch-10615 | 1 | you-patch
| oes | patch-10764 | 1 | you-patch
| oes | patch-11233 | 1 | you-patch
| oes | patch-10745 | 1 | you-patch
| oes | patch-11189 | 1 | you-patch
| oes | patch-10163 | 1 | you-patch
| oes | patch-11152 | 1 | you-patch
| oes | patch-10170 | 1 | you-patch
| oes | patch-10790 | 1 | you-patch
| oes | patch-11365 | 1 | you-patch
| oes | patch-10553 | 1 | you-patch
| oes | patch-10197 | 1 | you-patch
| oes | patch-11155 | 1 | you-patch
| oes | patch-10576 | 1 | you-patch
| oes | patch-10352 | 1 | you-patch
| oes | patch-10520 | 1 | you-patch
| oes | patch-10915 | 1 | you-patch
| oes | patch-11358 | 1 | you-patch
| oes | patch-10840 | 1 | you-patch
| oes | patch-10556 | 1 | you-patch
| oes | patch-11242 | 1 | you-patch
| oes | patch-10947 | 1 | you-patch
| oes | patch-11312 | 1 | you-patch
| oes | patch-10558 | 1 | you-patch
| oes | patch-10597 | 1 | you-patch
| oes | patch-10620 | 1 | you-patch
| oes | patch-10476 | 1 | you-patch
| oes | patch-10974 | 1 | you-patch
| oes | patch-11310 | 1 | you-patch
| oes | patch-10953 | 1 | you-patch
| oes | patch-11136 | 1 | you-patch
| oes | patch-11342 | 1 | you-patch
| oes | patch-10586 | 1 | you-patch
| oes | patch-11135 | 1 | you-patch
| oes | patch-10611 | 1 | you-patch
| oes | patch-10104 | 1 | you-patch
| oes | patch-11306 | 1 | you-patch
| oes | patch-10594 | 1 | you-patch
| oes | patch-10554 | 1 | you-patch
| oes | patch-11222 | 1 | you-patch
| oes | patch-10781 | 1 | you-patch
| oes | patch-10760 | 1 | you-patch
| oes | patch-10270 | 1 | you-patch
| oes | patch-10657 | 1 | you-patch
| oes | patch-11010 | 1 | you-patch
| oes | patch-10115 | 1 | you-patch
| oes | patch-11143 | 1 | you-patch
| oes | patch-10122 | 1 | you-patch
| oes | patch-10126 | 1 | you-patch
| oes | patch-10124 | 1 | you-patch
| oes | patch-10066 | 1 | you-patch
| oes | patch-10848 | 1 | you-patch
| oes | patch-11368 | 1 | you-patch
| oes | patch-10715 | 1 | you-patch
| oes | patch-10955 | 1 | you-patch
| oes | patch-11335 | 1 | you-patch
| oes | patch-10575 | 1 | you-patch
| oes | patch-10842 | 1 | you-patch
| oes | patch-10593 | 1 | you-patch
| oes | patch-10605 | 1 | you-patch
| oes | patch-10650 | 1 | you-patch
| oes | patch-10187 | 1 | you-patch
| oes | patch-10577 | 1 | you-patch
| oes | patch-10009 | 1 | you-patch
| oes | patch-9995 | 1 | you-patch
| oes | patch-11274 | 1 | you-patch
| oes | patch-10504 | 1 | you-patch
| oes | patch-10924 | 1 | you-patch
| oes | patch-10062 | 1 | you-patch
| oes | patch-10643 | 1 | you-patch
| oes | patch-10314 | 1 | you-patch
| oes | patch-10010 | 1 | you-patch
| oes | patch-10825 | 1 | you-patch
| oes | patch-10689 | 1 | you-patch
| oes | patch-10612 | 1 | you-patch
| oes | patch-10956 | 1 | you-patch
| oes | patch-10907 | 1 | you-patch
| oes | patch-11264 | 1 | you-patch
| oes | patch-10690 | 1 | you-patch
| oes | patch-11240 | 1 | you-patch
| oes | patch-10717 | 1 | you-patch
| oes | patch-10861 | 1 | you-patch
| oes | patch-10585 | 1 | you-patch
| oes | patch-11277 | 1 | you-patch
| oes | patch-10539 | 1 | you-patch
| oes | patch-10606 | 1 | you-patch
| oes | patch-10103 | 1 | you-patch
| oes | patch-10450 | 1 | you-patch
| oes | patch-10502 | 1 | you-patch
| oes | patch-10642 | 1 | you-patch
| oes | patch-11094 | 1 | you-patch
| oes | patch-10749 | 1 | you-patch
| oes | patch-10060 | 1 | you-patch
| oes | patch-11288 | 1 | you-patch
| oes | patch-10106 | 1 | you-patch
| oes | patch-11308 | 1 | you-patch
| oes | patch-11307 | 1 | you-patch
| oes | patch-10808 | 1 | you-patch
| oes | patch-11188 | 1 | you-patch
| oes | patch-10292 | 1 | you-patch
| oes | patch-10116 | 1 | you-patch
| oes | patch-10933 | 1 | you-patch
| oes | patch-11212 | 1 | you-patch
| oes | patch-11026 | 1 | you-patch
| oes | patch-10253 | 1 | you-patch
| oes | patch-11309 | 1 | you-patch
| oes | patch-11198 | 1 | you-patch
| oes | patch-10090 | 1 | you-patch
| oes | patch-11014 | 1 | you-patch
| oes | patch-11216 | 1 | you-patch
| oes | patch-10150 | 1 | you-patch
| oes | patch-10600 | 1 | you-patch
| oes | patch-10616 | 1 | you-patch
| oes | patch-10772 | 1 | you-patch
| oes | patch-10628 | 1 | you-patch
| oes | patch-10496 | 1 | you-patch
| oes | patch-11255 | 1 | you-patch
| oes | patch-11138 | 1 | you-patch
| oes | patch-10901 | 1 | you-patch
| oes | patch-10661 | 1 | you-patch
| oes | patch-10414 | 1 | you-patch
| oes | patch-10602 | 1 | you-patch
| oes | patch-9905 | 1 | you-patch
| oes | patch-10680 | 1 | you-patch
| oes | patch-10388 | 1 | you-patch
| oes | patch-10656 | 1 | you-patch
| oes | patch-11154 | 1 | you-patch
| oes | patch-10672 | 1 | you-patch
| oes | patch-11247 | 1 | you-patch
| oes | patch-11027 | 1 | you-patch
| oes | patch-11376 | 1 | you-patch
| oes | patch-10198 | 1 | you-patch
| oes | patch-10832 | 1 | you-patch
| oes | patch-11280 | 1 | you-patch
| oes | patch-10043 | 1 | you-patch
| oes | patch-10923 | 1 | you-patch
| oes | patch-10673 | 1 | you-patch
| oes | patch-9990 | 1 | you-patch
| oes | patch-10057 | 1 | you-patch
| oes | patch-10771 | 1 | you-patch
| oes | patch-10599 | 1 | you-patch
| oes | patch-11305 | 1 | you-patch
| oes | patch-10617 | 1 | you-patch
| oes | patch-11279 | 1 | you-patch
| oes | patch-10879 | 1 | you-patch
| oes | patch-10105 | 1 | you-patch
| oes | patch-11243 | 1 | you-patch
| oes | patch-10649 | 1 | you-patch
| oes | patch-10687 | 1 | you-patch
| oes | patch-11196 | 1 | you-patch
| oes | patch-11276 | 1 | you-patch
| oes | patch-11330 | 1 | you-patch
| oes | patch-10627 | 1 | you-patch
| oes | patch-10347 | 1 | you-patch
| oes | patch-10665 | 1 | you-patch
| oes | patch-11301 | 1 | you-patch
| oes | patch-10607 | 1 | you-patch
| oes | patch-10651 | 1 | you-patch
| oes | patch-10387 | 1 | you-patch
| oes | patch-10018 | 1 | you-patch
| oes | patch-10647 | 1 | you-patch
| oes | patch-10578 | 1 | you-patch
| oes | patch-10515 | 1 | you-patch
| oes | patch-10614 | 1 | you-patch
| oes | patch-11346 | 1 | you-patch
| oes | patch-10726 | 1 | you-patch
| oes | patch-10171 | 1 | you-patch
| oes | patch-10912 | 1 | you-patch
| oes | patch-11060 | 1 | you-patch
| oes | patch-11257 | 1 | you-patch
| oes | patch-10162 | 1 | you-patch
| oes | patch-10856 | 1 | you-patch
| oes | patch-10977 | 1 | you-patch
| oes | patch-10148 | 1 | you-patch
| oes | patch-11190 | 1 | you-patch
| oes | patch-10045 | 1 | you-patch
| oes | patch-11208 | 1 | you-patch
| oes | patch-11259 | 1 | you-patch
| oes | patch-10086 | 1 | you-patch
| oes | patch-10658 | 1 | you-patch
| oes | patch-10746 | 1 | you-patch
| oes | patch-10077 | 1 | you-patch
| oes | patch-10723 | 1 | you-patch
| oes | patch-10101 | 1 | you-patch
| oes | patch-10415 | 1 | you-patch
| oes | patch-10145 | 1 | you-patch
| oes | patch-10196 | 1 | you-patch
| oes | patch-10847 | 1 | you-patch
| oes | patch-10590 | 1 | you-patch
| oes | patch-10679 | 1 | you-patch
| oes | patch-10151 | 1 | you-patch
| oes | patch-11183 | 1 | you-patch
| oes | patch-11025 | 1 | you-patch
| oes | patch-10693 | 1 | you-patch
| oes | patch-10670 | 1 | you-patch
| oes | patch-11113 | 1 | you-patch
| oes | patch-10082 | 1 | you-patch
| oes | oes-bundle | 15 | package
| oes | patch-11091 | 1 | you-patch
| oes | patch-10925 | 1 | you-patch
| oes | patch-10205 | 1 | you-patch
| oes | patch-10793 | 1 | you-patch
| oes | patch-10091 | 1 | you-patch
| oes | patch-10653 | 1 | you-patch
| oes | patch-10662 | 1 | you-patch
| oes | patch-11248 | 1 | you-patch
| oes | patch-10763 | 1 | you-patch

-----------------------

and

SPident

CONCLUSION: System is up-to-date!
found OES-9-i386-SP2 + "online updates"

But it's NOT up to date:

If for no other reason....

"bad server"
uname -a
Linux seda1170 2.6.5-7.282-smp #1 SMP Tue Aug 29 10:40:40 UTC 2006 i686
i686 i386 GNU/Linux


when the output of uname SHOULD be

"good server"
uname -a
Linux kcmo1409 2.6.5-7.283-smp #1 SMP Wed Nov 29 16:55:53 UTC 2006 i686
i686 i386 GNU/Linux


(That's the server that actually accepted the patches and didn't insist
there weren't any).

I have uninstalled and reinstalled the zlm agent a few times. Each time I
made sure that the Zenworks Control Center "saw" the server register. I
also made sure that the agent server is subscribed to the oes catalog.

Anyone have any ideas what's going on here? I have an incident open with
Novell, and if they ae able to solve it before someone else here does,
I'll post that result.

Thanks, and I apologize for the length of this post.
Sam