Every time a user selects the option "download and lock" they get the
blank screen.
It happens when only one person is accessing the file.
Our last patch level is SP6. THANKS for your help

Anders Gustafsson wrote:
> Here is what Novell suggested:
> 1. Do they always get this error message (ie every time they download)?
> 2. When they get the error, does he know if someone else has the file open
> (ie a file lock is actually occurring)?
> 3. There were some fixes in this area in SP6, but I don't want to go that
> route until I see the answers from questions 1 & 2.
> Also, I realise that this has nothing to do with eDirectory, so can you please continue this thread in 6x.storage-media?
> - Anders Gustafsson, Engineer, CNE6, ASE
> NSC Volunteer Sysop
> Pedago, The Aaland Islands (N60 E20)
> Novell does not monitor these forums officially.
> Enhancement requests for all Novell products may be made at
> http://support.novell.com/enhancement
> Using VA 5.51 build 315 on Windows 2000 build 2600