We had a server failure and moved the user database to a new server(different name but same IP number) by following TID 351873. We had no difficulties up to the "test account" step.

Our GMS is setup as a "trusted app" . When the databases were moved, the trusted app key transferred. However, since we could not authenticate, we deleted the id using ConsoleOne and then used GWTrustedApp (in the PIM directory) to regen the key. After pasting the key and rebooting, we still get the error "Authentication for <userid>" failed.

What can I do to get this back working? Has anyone used the "Regester" option which requires Novell Neware Net Library?

Mike gerst