We are updating IDM. Helpdesk is complaining that the (l)users can't
seem to remember / answer their challenge response questions.

We currently have :

1. What's your mother's maiden name? (had someone ask which maiden name)
2. What's your favorite color? (they forget it)
3. What CITY were you born in? (they put state, etc)

Does anyone have any somewhat secure questions that SHOULD be easy to

Our (l)user base is pretty special!