Am in a high school environment, and we have a ton of kyocera printers
of various types, mostly fs1920 series and 10?? series. a number of
these have multiple trays.

Now i'm not sure if this is a iprint or kyocera or me problem (jokes
after it's fixed please) problem, but, dispite running through the
process of creating a driver profile more times than i care to
remember, i am unable to print on the additional trays. I tell the
driver, via the profile, there are x numbers of trays. iprint delivers
the driver down configured as i configured it in the profile, usuers
can select the multiple trays, but i'm unable to print to them

there is also a 18 month old vertion of pcounter in the mix as well.

any help would be welcome