Hi,

When I try to drill down into a workstation, I get a nasty internal server
error (details below). Can anyone help me fix this please? I've tried the
reboot trick ;-)

We're on 7.50.0017 IR 5.

Thanks,

Iain

Apache Tomcat/4.0.4 - HTTP Status 500 - Internal Server Error

--------------------------------------------------------------------------------

type Exception report

message Internal Server Error

description The server encountered an internal error (Internal Server Error)
that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:193)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:243)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:190)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2347)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:180)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:170)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:564)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:170)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:564)
at
org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:468)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:564)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:174)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.connector.http.HttpProcessor.p rocess(HttpProcessor.java:1027)
at
org.apache.catalina.connector.http.HttpProcessor.r un(HttpProcessor.java:1125)
at java.lang.Thread.run(Unknown Source)

root cause

java.lang.IllegalAccessError: try to access method
java.util.Calendar.getTimeInMillis()J from class rtr.actiontools.ToolBox
at rtr.actiontools.ToolBox.ChangeGMTToLocal(Unknown Source)
at rtr.actiontools.DeliverableDoc.FormatData(Unknown Source)
at rtr.actiontools.DeliverableDoc.FormatColumnData(Un known Source)
at rtr.actiontools.DeliverableDoc.AddQueryResults(Unk nown Source)
at rtr.actionclasses.wcreports.WkstaDetail.run(Unknow n Source)
at rtr.Report.run(Unknown Source)
at rtr.ReportServerImpl.InitAndRun(Unknown Source)
at rtr.ReportServerImpl.RunReport(Unknown Source)
at rtrlet.Rtrlet.DoReport(Unknown Source)
at rtrlet.Rtrlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:247)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:193)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:243)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:190)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2347)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:180)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:170)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:564)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:170)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:564)
at
org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:468)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:564)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:174)
at
org.apache.catalina.core.StandardPipeline.invokeNe xt(StandardPipeline.java:566)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:943)
at
org.apache.catalina.connector.http.HttpProcessor.p rocess(HttpProcessor.java:1027)
at
org.apache.catalina.connector.http.HttpProcessor.r un(HttpProcessor.java:1125)
at java.lang.Thread.run(Unknown Source)