We have a user with a Palm 755 Treo that won't keep an open connection.
She has to keep manually syncing and then for the day it will keep an open
connection. All settings are good on our end. We've already reset her
account and it will work again automatically for the day but then will
lose it's connection. The user says her phone is on - powered
up..etc...We've uninstalled the software - reinstalled - reset her account
still won't sync automatically.

Any ideas?