The ZCM login window pops up after logging into Novell Client & will not accept credentials.

1. We would prefer to not see the ZCM login screen
2. We want the credentials to be passed from the Novell client to ZCM

In the ZCM Console under Configuration | User Source - our tree is listed w/ a green light communication status. Using port 636

Can ping ZCM server by name just fine.

Login error:


ZCM Properties Logged In As: Not Logged In

Can login with Adminstrator to the ZenWorks Zone

ZENLGN.log reveals-

ZENLGN [E3C-348] [12:15:36] ZenLgnLoginUI entered
ZENLGN [E3C-348] [12:15:36] It would appear that we have been called from the ZenNotifyIcon process (ZenNotifyIcon.exe)
ZENLGN [E3C-348] [12:15:36] AUTHTOKENLoadDLL called!
ZENLGN [E3C-348] [12:15:36] MICASALoadDLL called!
ZENLGN [E3C-348] [12:15:36] WTSLoadDLL called!
ZENLGN [E3C-348] [12:15:36] WTSLoadDLL returning
ZENLGN [E3C-348] [12:15:36] IsWorkstationConnected entered
ZENLGN [E3C-348] [12:15:36] IsWorkstationConnected returning 0
ZENLGN [E3C-348] [12:15:43] Primary server is NOT available
ZENLGN [E3C-348] [12:15:43] Calling ZENGetAssociatedRealmNames
ZENLGN [E3C-348] [12:15:43] ZENGetAssociatedRealmNames returned
ZENLGN [E3C-348] [12:15:43] Found Realm : BSU
ZENLGN [E3C-348] [12:15:43] Found Realm : ZENworks Zone
ZENLGN [E3C-348] [12:15:43] We found 2 realm(s).
ZENLGN [E3C-348] [12:15:43] RetrieveUsersCachedZenName Entered
ZENLGN [E3C-348] [12:15:43] RetrieveUsersCachedZenName returning: 2
ZENLGN [E3C-348] [12:15:43] bTryLoginWithoutPrompt is FALSE
ZENLGN [E3C-348] [12:15:43] Passive Login Failed: 0x0000001F
ZENLGN [E3C-348] [12:15:43] Launching the ZEN login dialog prompt
ZENLGN [E3C-348] [12:15:43] ZenLgnLoginInitDialog entered
ZENLGN [E3C-348] [12:15:43] ZenLgnLoginInitDialog returning
ZENLGN [E3C-348] [12:15:52] Received window message - WM_COMMAND - OK button hit.
ZENLGN [E3C-348] [12:15:52] ZenLgnLogin entered
ZENLGN [E3C-348] [12:15:52] Workstation is disconnected, primary server is unavailable, or cancel
ZENLGN [E3C-348] [12:15:52] was hit when prompted for user credentials.
ZENLGN [E3C-348] [12:15:52] RetrieveUsersCachedZenName Entered
ZENLGN [E3C-348] [12:15:52] RetrieveUsersCachedZenName returning: 2
ZENLGN [E3C-348] [12:15:52] Could not retrieve a user cached zen name
ZENLGN [E3C-348] [12:15:52] ZenLgnLogin returning 197984257
ZENLGN [E3C-348] [12:15:54] Window message - WM_COMMAND - OK button hit ending
ZENLGN [E3C-348] [12:16:09] Received window message - WM_COMMAND - OK button hit.
ZENLGN [E3C-348] [12:16:09] ZenLgnLogin entered
ZENLGN [E3C-348] [12:16:09] Workstation is disconnected, primary server is unavailable, or cancel
ZENLGN [E3C-348] [12:16:09] was hit when prompted for user credentials.
ZENLGN [E3C-348] [12:16:09] RetrieveUsersCachedZenName Entered
ZENLGN [E3C-348] [12:16:09] RetrieveUsersCachedZenName returning: 2
ZENLGN [E3C-348] [12:16:09] Could not retrieve a user cached zen name
ZENLGN [E3C-348] [12:16:09] ZenLgnLogin returning 197984257
ZENLGN [E3C-348] [12:16:10] Window message - WM_COMMAND - OK button hit ending
ZENLGN [E3C-348] [12:16:16] Received window message - WM_COMMAND - OK button hit.
ZENLGN [E3C-348] [12:16:16] ZenLgnLogin entered
ZENLGN [E3C-348] [12:16:16] Workstation is disconnected, primary server is unavailable, or cancel
ZENLGN [E3C-348] [12:16:16] was hit when prompted for user credentials.
ZENLGN [E3C-348] [12:16:16] RetrieveUsersCachedZenName Entered
ZENLGN [E3C-348] [12:16:16] RetrieveUsersCachedZenName returning: 2
ZENLGN [E3C-348] [12:16:16] Could not retrieve a user cached zen name
ZENLGN [E3C-348] [12:16:16] ZenLgnLogin returning 197984257
ZENLGN [E3C-348] [12:16:19] Calling EndDialog with 197984257
ZENLGN [E3C-348] [12:16:19] Window message - WM_COMMAND - OK button hit ending
ZENLGN [E3C-348] [12:16:19] Received window message - WM_DESTROY
ZENLGN [E3C-348] [12:16:19] Window message - WM_DESTROY - ending
ZENLGN [E3C-348] [12:16:19] ZEN login dialog prompt returned failure - Login failed
ZENLGN [E3C-348] [12:16:19] ZenLgnLoginUI exiting: 1244