We installed Acrobat Elements 7.0 on all our computers. ZAM reported the existance of Elements 7.0 on all the computers for about 5 months. Then, in May 2007, ZAM reports that Elements was deleted from all the computers. My issue is that we did not remove Elements. It is still on all the computers. Until I can figure out why ZAM is not automatically "seeing" Acrobat Elements, I have made local products of the various versions. The scans are now picking up the local product Acrobat Elements versions.

My question is why is ZAM not automatically "seeing" Acrobat Elements. And why does Software history report indicate that Acrobat Elements has been deleted from all the machines when it hasn't?