W2K3 SP1 - ZfS 7 Sp1 - DS 10553.79

Hi - I am having some problems with one particular subscriber. It was installed and configured the same as 6 other servers which are functioning just fine. This server keeps getting the error "Event resulted in an unhandled exception"

Below is the relevant excerpt from the subscriber log file showing the work order IN [error]; the work order OUT [error]; and what looks like a restart request to the subscriber!?

This server keeps getting it's distribution deltas out of order (eg trying to extract a latter digest before the first & failing*) and is often well out of sync when compared to other subscribers. The policy & distribution services have been reinstalled with no benefit gained.

(*I am currently resolving these errors by deleting the relevant dist~ directory & letting it start over)

Please help - Bronwyn.

2007.11.26 14:50:17 [TED:Work Order In()] Receiving distribution:
2007.11.26 14:50:17 [TED:Event Processing] Handle Event: Work order IN completed...
2007.11.26 14:50:17 [TED:Event Processing] Work order IN completed... : Event resulted in an unhandled exception.
2007.11.26 14:50:17 [TED:Event Processing] *** Exception: java.lang.NullPointerException
2007.11.26 14:50:17 [TED:Event Processing] java.lang.NullPointerException
at com.novell.application.zenworks.ted.EventProcessin gThread.getEventLog(EventProcessingThread.java:131 8)
at com.novell.application.zenworks.ted.EventProcessin gThread.workOrderInCompleted(EventProcessingThread .java:913)
at com.novell.application.zenworks.ted.EventProcessin gThread.handleEvents(EventProcessingThread.java:72 4)
at com.novell.application.zenworks.ted.EventProcessin gThread.run(EventProcessingThread.java:159)

2007.11.26 14:50:17 [TED:Event Processing] Handle Event: Work order OUT completed...
2007.11.26 14:50:17 [TED:Event Processing] Error sending distribution () to [dns name of subscriber server]. Exception: null
2007.11.26 14:50:17 [TED:Event Processing] *** Exception: java.io.EOFException
2007.11.26 14:50:17 [TED:Event Processing] java.io.EOFException
at java.io.DataInputStream.readInt(Unknown Source)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.getStatus(WorkOrderClient.java:441)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.sendConfigInfo(WorkOrderClient.java:339)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.processUsingSocket(WorkOrderClient.java:251)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.run(WorkOrderClient.java:131)

2007.11.26 14:50:17 [TED:Event Processing] The maximum retries for a DistributionReply was set to 96
2007.11.26 14:50:17 [TED:Event Processing] : Distribution is rescheduled at Run time: 26 November 2007 15:05:00 GMT
2007.11.26 14:58:00 [TED:Event Processing] Handle Event: Restart to [ip address of subscriber server]
2007.11.26 14:58:00 [TED:Event Processing] Setting output throttle rate to the low priority setting.
2007.11.26 14:58:00 [TED:Event Processing] Handle Event: Restart to [ip address of subscriber server]
2007.11.26 14:58:00 [TED:Event Processing] Handle Event: Restart to [ip address of subscriber server]
2007.11.26 14:58:00 [TED:[ip address of subscriber server]] Received magic data length = 8
2007.11.26 14:58:00 [TED:Work Order In()] Receiving distribution:
2007.11.26 14:58:00 [TED:Event Processing] Handle Event: Work order IN completed...
2007.11.26 14:58:00 [TED:Event Processing] Work order IN completed... : Event resulted in an unhandled exception.
2007.11.26 14:58:00 [TED:Event Processing] *** Exception: java.lang.NullPointerException
2007.11.26 14:58:00 [TED:Event Processing] java.lang.NullPointerException
at com.novell.application.zenworks.ted.EventProcessin gThread.getEventLog(EventProcessingThread.java:131 8)
at com.novell.application.zenworks.ted.EventProcessin gThread.workOrderInCompleted(EventProcessingThread .java:913)
at com.novell.application.zenworks.ted.EventProcessin gThread.handleEvents(EventProcessingThread.java:72 4)
at com.novell.application.zenworks.ted.EventProcessin gThread.run(EventProcessingThread.java:159)

2007.11.26 14:58:00 [TED:Event Processing] Handle Event: Work order OUT completed...
2007.11.26 14:58:00 [TED:Event Processing] Setting output throttle rate to the low priority setting.
2007.11.26 14:58:00 [TED:Event Processing] Error sending distribution () to [dns name of subscriber server]. Exception: null
2007.11.26 14:58:00 [TED:Event Processing] *** Exception: java.io.EOFException
2007.11.26 14:58:00 [TED:Event Processing] java.io.EOFException
at java.io.DataInputStream.readInt(Unknown Source)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.getStatus(WorkOrderClient.java:441)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.sendConfigInfo(WorkOrderClient.java:339)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.processUsingSocket(WorkOrderClient.java:251)
at com.novell.application.zenworks.ted.net.WorkOrderC lient.run(WorkOrderClient.java:131)