We have several administrators configured in ZCC all pulled from our LDAP
source, however, one of the users has changed their username in AD and now
whenever they try and logon to the ZCC console they get an exception:

Error: Login Error:
com.novell.zenworks.datamodel.exceptions.InvalidAu thSourceCredentialsException:
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308:
LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e,
vece]
See the ZENworks Control Center log file (zcc.log) for the full stack
trace.

I hve tried removing and re-adding their account in ZCC, but they are
still getting the error.

The ZCC log as as useful as ever:

30 Nov 2007 09:32:42 MessageUtil..........85 :Error: Login Error
30 Nov 2007 09:32:42 ============== Exception (begin)
===========================
30 Nov 2007 09:32:42 Exception occured
com.novell.zenworks.datamodel.exceptions.InternalD ataModelException:
com.novell.zenworks.datamodel.exceptions.InvalidAu thSourceCredentialsException:
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308:
LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e,
vece ]
at
com.novell.zenworks.datamodel.session.hibernate.Hi bernateAdministratorSession.validatePassword(Hiber nateAdministratorSession.java:976)
at
com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.login(HibernateAbstractSess ion.java:302)
at
com.novell.zenworks.datamodel.services.DirectServi ceStoreImpl.login(DirectServiceStoreImpl.java:133)
at com.novell.zenworks.admin.Login.loginImpl(Login.ja va:378)
at com.novell.zenworks.admin.Login.loginButton_Click( Login.java:285)
at sun.reflect.GeneratedMethodAccessor1764.invoke(Unk nown Source)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1975)
at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1950)
at com.novell.web.controls.Button.raisePostBackEvent( Button.java:417)
at com.novell.web.controls.Page.raisePostBackEvent(Pa ge.java:862)
at com.novell.web.controls.Page.raisePostBackEvents(P age.java:849)
at com.novell.web.controls.Page.internalProcessReques t(Page.java:581)
at com.novell.web.controls.Page.processRequest(Page.j ava:525)
at com.novell.web.controls.PageTag.doEndTag(PageTag.j ava:83)
at org.apache.jsp.jsp.Login_jsp._jspService(Login_jsp .java:323)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at
org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:328)
at
org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:315)
at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.ApplicationDispatcher.inv oke(ApplicationDispatcher.java:691)
at
org.apache.catalina.core.ApplicationDispatcher.pro cessRequest(ApplicationDispatcher.java:469)
at
org.apache.catalina.core.ApplicationDispatcher.doF orward(ApplicationDispatcher.java:364)
at
org.apache.catalina.core.ApplicationDispatcher.for ward(ApplicationDispatcher.java:301)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet .java:82)
at com.novell.zenworks.admin.NRMServlet.service(NRMSe rvlet.java:176)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:174)
at
org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:525)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:108)
at
com.novell.zenworks.tomcat.ZENRequestValve.invoke( ZENRequestValve.java:1090)
at
org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:151)
at
org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:870)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:665)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:528)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:81)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:595)
Caused by:
com.novell.zenworks.datamodel.exceptions.InvalidAu thSourceCredentialsException:
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308:
LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e,
vece ]
at
com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. handleAuthenticationException(LDAPUtil.java:720)
at
com.novell.zenworks.datamodel.session.jndi.ldap.Ld apAuthoritativeSourceSession.validateCredentials(L dapAuthoritativeSourceSession.java:354)
at
com.novell.zenworks.datamodel.services.authsources .AuthoritativeSourceServiceImpl.validateCredential s(AuthoritativeSourceServiceImpl.java:410)
at
com.novell.zenworks.datamodel.session.hibernate.Hi bernateAdministratorSession.validatePassword(Hiber nateAdministratorSession.java:939)
... 47 more
Caused by: javax.naming.AuthenticationException: [LDAP: error code 49 -
80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error,
data 52e, vece ]
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.jav a:2985)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCt x.java:2931)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCt x.java:2732)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:264 6)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:283)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapC txFactory.java:175)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Ldap CtxFactory.java:193)
at
com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstanc e(LdapCtxFactory.java:136)
at
com.sun.jndi.ldap.LdapCtxFactory.getInitialContext (LdapCtxFactory.java:66)
at
javax.naming.spi.NamingManager.getInitialContext(N amingManager.java:667)
at javax.naming.InitialContext.getDefaultInitCtx(Init ialContext.java:247)
at javax.naming.InitialContext.init(InitialContext.ja va:223)
at
javax.naming.ldap.InitialLdapContext.<init>(Initia lLdapContext.java:134)
at
com.novell.zenworks.datamodel.session.jndi.ldap.Ld apAuthoritativeSourceSession.validateCredentials(L dapAuthoritativeSourceSession.java:342)
... 49 more
30 Nov 2007 09:32:42

Exception Info:
30 Nov 2007 09:32:42 Class.......
com.novell.zenworks.datamodel.exceptions.InternalD ataModelException
30 Nov 2007 09:32:42 Message.....
com.novell.zenworks.datamodel.exceptions.InvalidAu thSourceCredentialsException:
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308:
LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e,
vece ]
30 Nov 2007 09:32:42 Logged at... Messages............312
30 Nov 2007 09:32:42 ============== Exception (end)
=============================