Several days ago one of the post offices on our GroupWise server started
going down every few hours. The server is running NW 6.5 SP6. Post SP6
patches were installed Sunday evening and included wsock6m, libcsp65,
nwlib6k and nw650s6a (server.exe). Despite these patches the post office
continues to have the same issue. We are running a GroupWise Mobile Server
requiring soap to be enabled. Any idea what may be going on?

Thanks,
Monte

The console message showed the following:

12-10-2007 8:29:08 am: SERVER-5.70-2187 [nmID=D0006]
Removed address space because of memory protection violation
Address Space: GWPOA
Reason: Page Fault, Attempt to write to non-present page
Running Thread: GWSOAP-Dent-Handler_2
EIP: 0xF5314288 (LIBC.NLM + 0x94288)
Access Locati

The abend log shows the following:

************************************************** *******
Novell Netware, V6.5 Support Pack 6 - Internal Release
PVER: 6.50.06

Address space GWPOA removed Monday, December 10, 2007 8:29:08.043 am
Abend 0 on P01: Server-5.70.06: Page Fault Processor Exception (Error code
00000006)

Registers:
CS = 0073 DS = 007B ES = 007B FS = 007B GS = 007B SS = 007B
EAX = C94AD79E EBX = 00000001 ECX = 000FBAA7 EDX = 003EEA9E
ESI = C94AD700 EDI = 00000000 EBP = C26D12C8 ESP = C26D1264
EIP = F5314288 FLAGS = 00010203
F5314288 F2A5 **REPNE* MOVSD
EIP in LIBC.NLM at code start +00094288h
Access Location: 0x00000000

The violation occurred while processing the following instruction:
F5314288 F2A5 **REPNE* MOVSD
F531428A 2403 AND AL, 03
F531428C 8AC8 MOV CL, AL
F531428E F2A4 **REPNE* MOVSB
F5314290 8B44240C MOV EAX, [ESP+0C]
F5314294 5E POP ESI
F5314295 5F POP EDI
F5314296 C3 RET
LIBC.NLM|memcmp:
F5314297 57 PUSH EDI
F5314298 56 PUSH ESI



Running process: Processor 1: IDLE Thread Process
Thread Owned by NLM: SERVER.NLM
Stack pointer: C26D1264
User Space Stack limit: 0
CPU 1 (Thread 898B53A0) is in a NO SLEEP state
Scheduling priority: 67371008
Wait state: 3031111 Intermedidate Goto READY
Stack: --00007FFF (LOADER.NLM|KernelAddressSpace+7FFF)
--C5E11300 ?
F4FDE529
(GWXIS12.NLM|?append_XisRStringBuffer__UAE?AVXisSt ringBuffer__PACJJW1ByteEnc
oding___Z+A9)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C94AD700 ?
--003EEA9E ?
--C5DCB080 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--001FF54E ?
--00007FFF (LOADER.NLM|KernelAddressSpace+7FFF)
-F4F416A0 (GWXIS12.NLM|??_7XisStringBuffer__6B_+8)
--C26D12D0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
-F4F4F5EB (GWXIS12.NLM|GWXIS12@??_7XisObject__6B_+8)
F4FDB907 (GWXIS12.NLM|?release_XisRObject__UBEXXZ+77)
--C5E11308 ?
-F4F4F874 (GWXIS12.NLM|??_7XisRStringBuffer__6B_+8)
--C26D12E4 ?
--C26D12C0 ?
F4FDB6D0
(GWXIS12.NLM|GWXIS12@?XisBridgeBaseDtor__YAXPAVXis Object___Z+30)
F53561CD (USERLIB.NLM|R3MutexUnlock+65)
--C26D1378 ?
--C5E11300 ?
-F4F4F874 (GWXIS12.NLM|??_7XisRStringBuffer__6B_+8)
--C26D1310 ?
F4FC093D
(GWXIS12.NLM|GWXIS12@?bridgeXisRStringBuffer_appen d__YA?AVXisStringBuffer__P
AVXisObject__PACJJW1ByteEncoding___Z+BD)
--C26D12F4 ?
--C838DF60 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00007FFF (LOADER.NLM|KernelAddressSpace+7FFF)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--C092C580 ?
--C26D12FC ?
--001FF000 ?
--C0938070 ?
--C16EF120 ?
--C08EC6A0 ?
--C14EF560 ?
--C5827F40 ?
--C5DCB0D1 ?
--C5DCB080 ?
--C5DCB0B8 ?
--C26D1334 ?
F4F9AA23
(GWXIS12.NLM|?append_XisStringBuffer__UAE?AV1_PACJ JW1ByteEncoding___Z+23)
--C26D1378 ?
--C5E11300 ?
--C838DF60 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00007FFF (LOADER.NLM|KernelAddressSpace+7FFF)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
-F4F416A0 (GWXIS12.NLM|??_7XisStringBuffer__6B_+8)
--C26D13B4 ?
F5016B6B (GWXIS12.NLM|?XisXMLCharacterDataHandler__YAXPAXPB DH_Z+FB)
--C26D1378 ?
--C838DF60 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00007FFF (LOADER.NLM|KernelAddressSpace+7FFF)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--C5DCB0CC ?
--C5DCB0B8 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C26D13C0 ?
--C26D1370 ?
F4F92742 (GWXIS12.NLM|??1XisObject__UAE_XZ+12)
--C26D13C0 ?
--C26D13C0 ?
--C26D137C ?
F4F92921 (GWXIS12.NLM|??1XisDOMNode__UAE_XZ+11)
--C26D13C0 ?
--C26D1388 ?
F4F92901 (GWXIS12.NLM|??1XisDOMChildNode__UAE_XZ+11)
--C26D13C0 ?
--C26D1394 ?
F4F928E1 (GWXIS12.NLM|??1XisDOMParentNode__UAE_XZ+11)
--C26D13C0 ?
--C26D13A0 ?
F4F928C1 (GWXIS12.NLM|??1XisDOMElement__UAE_XZ+11)
--C26D13C0 ?
--C26D13AC ?
--C7FEE840 ?
--C838DF60 ?
--C7FEE840 ?
F5016A70 (GWXIS12.NLM|?XisXMLCharacterDataHandler__YAXPAXPB DH_Z+0)
--C26D143C ?
F50199C6 (GWXIS12.NLM|GWXIS12@XML_ErrorString+DE6)
--C5DCB080 ?
--C838DF60 ?
--00007FFF (LOADER.NLM|KernelAddressSpace+7FFF)
--C26D1434 ?
--C26D13E0 ?
F4F92766
(GWXIS12.NLM|??0XisObject__QAE_PAVXisBridgeToObjec t___Z+16)
--C26D1434 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C7FEE957 ?
--C7FEE953 ?
--C7FEEA65 ?
--C7FEE9E1 ?
--C7FEE991 ?
--C8395F5F ?

Additional Information:
The CPU encountered a problem executing code in LIBC.NLM. The problem
may be in that module or in data passed to that module by a process owned by
SERVER.NLM.

Loaded Modules:
GWPOA.NLM GroupWise Post Office Agent (Release version)
Version 7.00.02 August 8, 2007
Code Address: F37DD000h Length: 001AC556h
Data Address: F3777000h Length: 00064D4Fh
XGCAL5.NLM XIS GroupWise Calendar (release version)
Version 7.00.02 August 8, 2007
Code Address: F405B000h Length: 00011ADBh
Data Address: F404B000h Length: 0000E8FCh
XGMSG5.NLM XIS GroupWise Messaging (release version)
Version 7.00.02 August 8, 2007
Code Address: F4098000h Length: 000E67C0h
Data Address: F406E000h Length: 00028661h
XGDM5.NLM XIS GroupWise Document Management (release version)
Version 7.00.02 August 8, 2007
Code Address: F4194000h Length: 000372FBh
Data Address: F4180000h Length: 00012A4Dh
XGAB5.NLM XIS GroupWise Addressing (release version)
Version 7.00.02 August 8, 2007
Code Address: F41DF000h Length: 0003770Bh
Data Address: F41CD000h Length: 00010225h
XGBAS5.NLM XIS GroupWise Base (release version)
Version 7.00.02 August 8, 2007
Code Address: F422E000h Length: 0005D7CBh
Data Address: F4218000h Length: 00014908h
NWSNUT.NLM NetWare NLM Utility User Interface
Version 7.00.01 June 7, 2006
Code Address: F48FB000h Length: 00013422h
Data Address: F48F9000h Length: 000006F8h
DSAPI.NLM NetWare NWNet Runtime Library
Version 6.00.04 January 27, 2006
Code Address: F4933000h Length: 00000043h
Data Address: F4931000h Length: 00000024h
DSEVENT.NLM NetWare DSEvent Runtime Library
Version 6.00.06 September 25, 2006
Code Address: F4937000h Length: 00000633h
Data Address: F4935000h Length: 00000034h
NETNLM32.NLM NetWare NWNet Runtime Library
Version 6.00.06 September 25, 2006
Code Address: F493F000h Length: 00035C07h
Data Address: F4939000h Length: 00004D75h
CALNLM32.NLM NetWare NWCalls Runtime Library
Version 6.00.06 September 25, 2006
Code Address: F4913000h Length: 0001CC39h
Data Address: F4911000h Length: 00000510h
NCPNLM32.NLM NetWare NWNCP Runtime Library
Version 6.00.06 September 25, 2006
Code Address: F4976000h Length: 0001F0F3h
Data Address: 00000000h Length: 00000000h
GWENN5.NLM GroupWise Engine (release version)
Version 7.00.02 August 8, 2007
Code Address: F4A6F000h Length: 004BACA0h
Data Address: F4997000h Length: 000D603Fh
GWXIS12.NLM XML Integration Service
Version 1.02 July 30, 2007
Code Address: F4F90000h Length: 000F4C5Eh
Data Address: F4F2B000h Length: 000638A7h
CLIB.NLM (Legacy) Standard C Runtime Library for NLMs
Version 5.90.14 September 5, 2006
Code Address: F508A000h Length: 0001898Eh
Data Address: F5086000h Length: 00002FB0h
NIT.NLM NetWare Interface Tools Library for NLMs
Version 5.90.14 September 5, 2006
Code Address: F50A7000h Length: 0001C694h
Data Address: F50A5000h Length: 00000690h
CLXNLM32.NLM NetWare NWCLX Runtime Library
Version 6.00.06 September 25, 2006
Code Address: F50C7000h Length: 00001213h
Data Address: F50C5000h Length: 000001B0h
LOCNLM32.NLM NetWare NWLocale Runtime Library
Version 6.00.04 November 29, 2005
Code Address: F50CC000h Length: 000044BBh
Data Address: F50CA000h Length: 00000B30h
UNICODE.NLM NetWare Unicode Runtime Library (UniLib-based) [optimized]
Version 7.00 October 26, 2004
Code Address: F50D4000h Length: 000016F5h
Data Address: F50D2000h Length: 00000504h
CLNNLM32.NLM NetWare NWClient Runtime Library
Version 6.00.06 September 25, 2006
Code Address: F50D9000h Length: 00001C72h
Data Address: F50D7000h Length: 00000130h
NLMLIB.NLM Novell NLM Runtime Library
Version 5.90.14 September 5, 2006
Code Address: F50E1000h Length: 000263CDh
Data Address: F50DC000h Length: 000038C0h
REQUESTR.NLM Novell NCP Requestor for NLMs
Version 5.90.14 September 5, 2006
Code Address: F510C000h Length: 00020D13h
Data Address: F5109000h Length: 000010B0h
THREADS.NLM Novell Threads Package for NLMs
Version 5.90.14 September 5, 2006
Code Address: F5141000h Length: 00018CD8h
Data Address: F512E000h Length: 000116A0h
LIBC.NLM Standard C Runtime Library for NLMs [optimized, 7]
Version 9.00.05 February 28, 2007
Code Address: F5280000h Length: 000D0906h
Data Address: F523D000h Length: 00041638h
USERLIB.NLM NetWare Operating System Function Library
Version 5.60 December 1, 2005
Code Address: F5355000h Length: 0000492Eh
Data Address: F5352000h Length: 000011F0h
************************************************** *******