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Thread: How to reinstall Zenworks Agent

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  1. #1
    Ramon Lustrati NNTP User

    How to reinstall Zenworks Agent

    Hello NG

    I have a problem with a workstation. Zenworks Configuartion Management can`t
    install the Zenworks Agent because it says, that the agend is still
    installed. But on the workstation it doesn`t run. On the Add/remove Program
    menu, the Agent is not present. How can i delete the Agent manually on the
    workstation? Which registry and file section have I to clear?
    I have no chances to reinstall the Agent.

    Thanks in advance for your help.



  2. #2
    Join Date
    Nov 2007
    Posts
    1,165

    Re: How to reinstall Zenworks Agent

    Ramon Lustrati,

    > But on the workstation it doesn`t run. On the Add/remove Program
    > menu, the Agent is not present. How can i delete the Agent manually
    > on the workstation? Which registry and file section have I to clear?
    > I have no chances to reinstall the Agent.


    Does the hklm\software\novell\zenworks key exist?

    Does "C:\windows\novell\zenworks\bin\ZENPreAgent.Instal lErr" contain
    useful information?

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

  3. #3
    Ramon Lustrati NNTP User

    Re: How to reinstall Zenworks Agent

    Yes, both are present, but the ZenPreAgent doesent work on this machine.
    The service doesn' t run and the Zen Icon on the tray doesn't appear.

    In the attachement you will find the logfile....

    Ramon

    "Jared Jennings" <jaredjennings@no-mx.forums.novell.com> schrieb im
    Newsbeitrag news:9A98j.8983$k06.7791@kovat.provo.novell.com...
    > Ramon Lustrati,
    >
    >> But on the workstation it doesn`t run. On the Add/remove Program
    >> menu, the Agent is not present. How can i delete the Agent manually
    >> on the workstation? Which registry and file section have I to clear?
    >> I have no chances to reinstall the Agent.

    >
    > Does the hklm\software\novell\zenworks key exist?
    >
    > Does "C:\windows\novell\zenworks\bin\ZENPreAgent.Instal lErr" contain
    > useful information?
    >
    > --
    > Jared Jennings - Data Technique, Inc.
    > Novell Support Forums Sysop
    > My Blog and Wiki with Tips, Tricks, and Tutorials
    > http://jaredjennings.org






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