Hi

We are seeing an odd problem where by we get a segmentation fault when
trying to perform a backup on one of our OES2 servers. We are using backup
exec 11D 7170. The media server is a windows server. When the media server
attempts to connect to the remote agent.

42804940 Sun Nov 11 08:22:24 2007 :
42804940 Sun Nov 11 08:22:24 2007 : Detach from: \someserver.com[ROOT]
42804940 Sun Nov 11 08:22:24 2007 : Resetting hard link info
42804940 Sun Nov 11 08:22:24 2007 : Hard link info has been reset
42804940 Sun Nov 11 08:22:24 2007 : Backup Job Start - Sun Jan 03 08:22:24
2008
42804940 Sun Nov 11 08:22:24 2007 : ====>VX_AttachToDLE
42804940 Sun Nov 11 08:22:24 2007 : Resetting hard link info
42804940 Sun Nov 11 08:22:24 2007 : Hard link info has been reset
42804940 Sun Nov 11 08:22:24 2007 : VX_AttachToDLE: initializing mount list
42804940 Sun Nov 11 08:22:24 2007 : VX_AttachToDLE: create mount list
returned 0
42804940 Sun Nov 11 08:22:24 2007 : Attach to: \someserver.com[ROOT]
Segmentation fault

At which point beremote crashes and dumps us out to a prompt.

We have several other OES2 servers with the same configuration inclusive
of Backup solution which seem to work successfully. After comparing the
windows server options for the working agents against the remote agent
that does not work all are the same. After some serious trial and testing
we managed to get the remote agent not to segment by enabling the
following option on the media server.

Advanced Disk-based Backup

But this is not needed on any of the others, has anyone seen this problem?
any insight would be appreciated as to why and how we may go about getting
the remote agent not to segment with the standard options.

Regards
Barry