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Thread: error managing iPrint Manager on OES2

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  1. #1
    Jim Webb NNTP User

    error managing iPrint Manager on OES2

    When I try to manage my new print manager running on OES2 using iManager 2.7
    I receive the following error. Any ideas? Again, this is OES2 and iManager
    2.7.

    Jim Webb

    Exception reading manager information
    Error Internal Server Error
    IPP Error: 0xF01F4
    HTTP Error: 500

  2. #2
    Automatic reply NNTP User

    Re: error managing iPrint Manager on OES2

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  3. #3
    Join Date
    Aug 2007
    Location
    Luxembourg
    Posts
    5,142

    Re: error managing iPrint Manager on OES2

    Jim,

    Is iManager running on the server itself?
    Also, is the IPP client page on the server working?

    --
    Marcel Cox
    Discover the new Novell forums at http://forums.novell.com/


  4. #4
    Join Date
    Feb 2008
    Posts
    20

    Re: error managing iPrint Manager on OES2

    I get the exact same error message. Tried with iManager running directly on the server as well as iManager running from a client. I've managed several printers and everything has been working perfectly until it just stopped working. No reconfiguration has been done on the server. We have several OES2 Linux servers running in the same tree all with their own print manager/ printers and a global driver store. I now receive the same error message against all the servers/ print managers/ printers.

    The IPP page is available and seems OK. Existing printers on the clients communicates OK. But it's not possible to do any printer administration from iManager anymore.

    Regards, Ivar

  5. #5
    Join Date
    Aug 2007
    Location
    Luxembourg
    Posts
    5,142

    Re: error managing iPrint Manager on OES2

    LEt me see if I can get some information from Novell on this.

    --
    Marcel Cox
    http://support.novell.com/forums
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    Marcel_Cox's Profile: http://forums.novell.com/member.php?userid=8

  6. #6
    Join Date
    Aug 2007
    Location
    Luxembourg
    Posts
    5,142

    Re: error managing iPrint Manager on OES2

    Based on the following thread, it looks like the problem is linked to what user has logged in do do the administration. Could you verify whether this is also the case for you?

    http://forums.novell.com/novell-prod...ged-admin.html
    Marcel Cox

  7. #7
    Join Date
    Feb 2008
    Posts
    20

    Re: error managing iPrint Manager on OES2

    Quote Originally Posted by Marcel_Cox View Post
    Based on the following thread, it looks like the problem is linked to what user has logged in do do the administration. Could you verify whether this is also the case for you?

    http://forums.novell.com/novell-prod...ged-admin.html



    I'm using root-admin, but have also tried using other users security equivalent to root-admin with same result.

    Regards, Ivar

  8. #8
    Join Date
    Dec 2007
    Posts
    95

    Re: error managing iPrint Manager on OES2

    I am seeing the same error when logging into iManager as non admin user.

  9. #9
    Join Date
    Aug 2007
    Location
    Luxembourg
    Posts
    5,142

    Re: error managing iPrint Manager on OES2

    While this is not really a solution to the fundemental problem itself, the following TID is a workaround to manage iPrint on Linux in case iManager doesn't work:

    Search Results Page
    Marcel Cox

  10. #10
    Join Date
    Dec 2007
    Posts
    95

    Re: error managing iPrint Manager on OES2

    Another question I have. We are using iManager 2.7 Mobile with the iPrint snapins. The documentation for iPrint says you have to use IE to upload drivers to the store. Should this work using iManager Mobile?

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