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Thread: Zenworks policy fails after relogin

  1. #1
    neilsk NNTP User

    Zenworks policy fails after relogin

    I have found that the policy will fail for some users if when they login
    for the first time they can logout and logback in and it wont have any of
    the restrictions. is there a way to fix this, as they do this every day.


  2. #2
    Michael Nixon NNTP User

    Re: Zenworks policy fails after relogin

    Hey Scott,

    we are having the same problem. We have seen this occur not only on
    policies, but on bundles. It may take 3-4 relogins for the policies and/or
    bundles to take effect.

    That includes changing the version numbers (increment). I have been working
    on a bundle to push out the latest JAVA. I created a bundle that copies the
    full installer to the workstation. Then does the install. After each "Tweak"
    I change the version number. If I then login to a user on the test
    workstation, the zenworks agent shows the bundle but it has a version that
    is one or two versions older. It takes SEVERAL log off and log ons to update
    it.

    Does anyone know of a way to FORCE the policies and bundles to apply with
    every login?? That is, if a workstation if supposed to get a bundle, then it
    does. And everytime a user logs in, they get the policies that they are
    supposed to applied?

    I can't have users logging in and having full access to their C drives, the
    network, The Run Command, and heaven forbid....thier desktop settings...that
    just won't do.

    Thanks
    MIke



    "Scott Neill" <scottneill@kennas.com> wrote in message
    news:XWbjj.20202$k06.13308@kovat.provo.novell.com. ..
    >I have found that the policy will fail for some users if when they login
    >for the first time they can logout and logback in and it wont have any of
    >the restrictions. is there a way to fix this, as they do this every day.
    >




  3. #3
    neilsk NNTP User

    Re: Zenworks policy fails after relogin

    Thanks for the reply, Is there any one in this forum that can help with
    this policy error. we have found that getting the policy to refresh does
    work but this means that the computer freezes while it is loading the
    policies. Although not for a long time, long enough to be annoying.


  4. #4
    Join Date
    Sep 2007
    Location
    High Wycombe, Buckinghamshire, England
    Posts
    11,841

    Re: Zenworks policy fails after relogin

    Scott,

    you would need to look at the zmd-messages.log (might need to raise it
    to debug level) to see what's happening with the policy

    --

    Shaun Pond



  5. #5
    neilsk NNTP User

    Re: Zenworks policy fails after relogin

    where is that file i have done a search but cant find it.


  6. #6

    Re: Zenworks policy fails after relogin

    C:\Program Files\Novell\Zenworks\Logs\LocalStore\zmd-messages.log

    You can set the Logging Level inside ZCM Admin webpage, under Configuration, Device Management, Local Device Logging
    (I'd still rather be snowboarding)

  7. #7
    Join Date
    Sep 2007
    Location
    High Wycombe, Buckinghamshire, England
    Posts
    11,841

    Re: Zenworks policy fails after relogin

    AndystewartSL,

    thanks Andy

    --

    Shaun Pond



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