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Thread: helpless desk software

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  1. #1
    Keith V. Klenke NNTP User

    helpless desk software

    Anyone with real world experience with (free) helpdesk software such as
    http://www.oneorzero.com/ or http://otrs.org/ or the such?



  2. #2
    tom NNTP User

    Re: helpless desk software

    Keith V. Klenke wrote:
    > Anyone with real world experience with (free) helpdesk software such as
    > http://www.oneorzero.com/ or http://otrs.org/ or the such?
    >
    >


    I was doing some freelance design work and used oneorzero to give my
    clients a way to put in a work order for updates and issues. It was
    fairly simple. Wasn't real sophisticated, but on the other hand, was
    not real hard for an average non geek to use. Gave a cheap and easy way
    to share info, and collaborate.

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