Hello all

Following on from the errors I have been experiencing in ZCM I have tried something new.

I ignored our whole current ZCM system. I created a new server (VMWare virtual machine) and installed ZCM 10.0.1 from scratch, I created a new management zone and a new database on a remote SQL 2005 server.

I did not configure ZCM at all, I installed 10.0.1, logged in and went straight to the update, it downloaded, bundled, and synced the update. I then authorized the update and set it to apply to all devices (the one server is the only device in the DB).

In the log it updated the DB by running dbupdater-10.0.2.jar (see log below) but then it stopped. The update dd not apply to the server and still shows pending in ZCC. There were no errors or exceptions in the loader-messages.log. It just stopped the process. In ZCC the bundles to be installed show as pending tasks for the server.

So it seems that the same problems that occured on the real sytem occured on a fresh install as well. I must admit I am really confused now and I don't see how this update could ever work?!?

Shaun noted in a previous post that Novell might come up with a way to install the 10.0.2 update manually? I really hope so because I cannot find a way to get it to install via the system-updates function at all. Oh how I long for a setup.exe

If anyone could offer any help or advice it would be greatly appreciated. Thank you so much

Jonathan

[DEBUG] [1/23/08 2:18:32 PM] [] [Loader.Download and Apply Update Handler] [Getting content] [Getting content] [] []
[DEBUG] [1/23/08 2:18:32 PM] [] [Loader.Download and Apply Update Handler] [content: 7e73ece2d46a4c653d171446d641e39a] [content: 7e73ece2d46a4c653d171446d641e39a] [] []
[DEBUG] [1/23/08 2:18:32 PM] [] [Loader.Download and Apply Update Handler] [filename: dbupdater-10.0.2.jar] [filename: dbupdater-10.0.2.jar] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [invoking Z:\Program Files\Novell\ZENworks\temp\dbupdater-10.0.2.jar] [invoking Z:\Program Files\Novell\ZENworks\temp\dbupdater-10.0.2.jar] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Creating class loader (Z:\Program Files\Novell\ZENworks\temp\dbupdater-10.0.2.jar)...] [Creating class loader (Z:\Program Files\Novell\ZENworks\temp\dbupdater-10.0.2.jar)...] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Loading class 'PostAuthorizationStep'...] [Loading class 'PostAuthorizationStep'...] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [c: class PostAuthorizationStep] [c: class PostAuthorizationStep] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Getting method 'process'...] [Getting method 'process'...] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [m: public static void PostAuthorizationStep.process(com.novell.zenworks. loader.Logger)] [m: public static void PostAuthorizationStep.process(com.novell.zenworks. loader.Logger)] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Invoking 'PostAuthorizationStep.process'...] [Invoking 'PostAuthorizationStep.process'...] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [****************************** Processing Post-Authorization Step ******************************] [****************************** Processing Post-Authorization Step ******************************] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Getting DataModelSession...] [Getting DataModelSession...] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Updating database tables...] [Updating database tables...] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Successfully updated the database tables.] [Successfully updated the database tables.] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [****************************** done! ******************************] [****************************** done! ******************************] [] []
[DEBUG] [1/23/08 2:18:33 PM] [] [Loader.Download and Apply Update Handler] [Complete.] [Complete.] [] []
[DEBUG] [1/23/08 2:18:34 PM] [] [Loader.ComplianceEngineModule] [eventCallback (settings.refreshed: null)] [eventCallback (settings.refreshed: null)] [] []
[DEBUG] [1/23/08 2:18:35 PM] [] [Loader.ComplianceEngineModule] [eventCallback (settings.refreshed: null)] [eventCallback (settings.refreshed: null)] [] []
[DEBUG] [1/23/08 2:21:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Wokeup...Before Saving] [Wokeup...Before Saving] [] []
[DEBUG] [1/23/08 2:21:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Thread CachePersistanceManager Begin Saving] [Thread CachePersistanceManager Begin Saving] [] []
[DEBUG] [1/23/08 2:21:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Thread CachePersistanceManager Saving Complete] [Thread CachePersistanceManager Saving Complete] [] []
[DEBUG] [1/23/08 2:21:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Clearing the Cached] [Clearing the Cached] [] []
[DEBUG] [1/23/08 2:21:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [In Loop before sleeping] [In Loop before sleeping] [] []
[DEBUG] [1/23/08 2:26:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Wokeup...Before Saving] [Wokeup...Before Saving] [] []
[DEBUG] [1/23/08 2:26:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Thread CachePersistanceManager Begin Saving] [Thread CachePersistanceManager Begin Saving] [] []
[DEBUG] [1/23/08 2:26:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Thread CachePersistanceManager Saving Complete] [Thread CachePersistanceManager Saving Complete] [] []
[DEBUG] [1/23/08 2:26:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Clearing the Cached] [Clearing the Cached] [] []
[DEBUG] [1/23/08 2:26:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [In Loop before sleeping] [In Loop before sleeping] [] []
[DEBUG] [1/23/08 2:30:02 PM] [] [Loader.Download and Apply Update Handler] [processAction parameters: system.update.updatestats] [processAction parameters: system.update.updatestats] [] []
[DEBUG] [1/23/08 2:30:02 PM] [] [Loader.Download and Apply Update Handler] [Licensing: true/true/false] [Licensing: true/true/false] [] []
[DEBUG] [1/23/08 2:30:02 PM] [] [Loader.Download and Apply Update Handler] [Retrieved key from database: FA*******************] [Retrieved key from database: FA*******************] [] []
[DEBUG] [1/23/08 2:30:02 PM] [] [Loader.Download and Apply Update Handler] [Updating statuses...] [Updating statuses...] [] []
[DEBUG] [1/23/08 2:30:04 PM] [] [Loader.Download and Apply Update Handler] [Update statuses complete.] [Update statuses complete.] [] []
[DEBUG] [1/23/08 2:31:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Wokeup...Before Saving] [Wokeup...Before Saving] [] []
[DEBUG] [1/23/08 2:31:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Thread CachePersistanceManager Begin Saving] [Thread CachePersistanceManager Begin Saving] [] []
[DEBUG] [1/23/08 2:31:08 PM] [] [Loader.Patch_Analyze_Reporting_Service] [Thread CachePersistanceManager Saving Complete] [Thread CachePersistanceManager Saving Complete] [] []