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Thread: Is there a way to jumpstart or fast-track the system update on client computers?

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  1. #1
    Join Date
    Jan 2008
    Posts
    153

    Is there a way to jumpstart or fast-track the system update on client computers?

    I created a staging group which included my one ZCM 10.0.1 server and
    one workstation. My ZCM 10.0.1 server downloaded, synched, and bundled
    the 10.0.2 update. I authorized the update and selected the Advance
    Through Stages Automatically option. The server and workstation updated
    after a short period of time. I have 70 registered workstations. Within
    about an hour, all of the workstations were updated. I thought that was
    way cool!

    However, I had 20 workstations with Deep Freeze installed. The client
    updated, but afer the workstations were restarted, the client was
    reverted to version 10.0.1. I hoped the workstations would receive the
    update again after I "thawed" them in Deep Freeze.

    After waiting about 3 hours, 3 of the 20 updated. It's been over 24
    hours and the 17 remaining workstations have not updated to 10.0.2. I
    have no idea what to look for on the server to indicate what's going
    wrong. Any ideas? Is there something I can do to jumpstart this process
    again and get them to update faster?

    --


  2. #2
    Join Date
    Nov 2007
    Posts
    1,165

    Re: Is there a way to jumpstart or fast-track the system update on client computers?

    Michael Stewart,

    >After waiting about 3 hours, 3 of the 20 updated. It's been over 24
    >hours and the 17 remaining workstations have not updated to 10.0.2. I
    >have no idea what to look for on the server to indicate what's going
    >wrong. Any ideas? Is there something I can do to jumpstart this process
    >again and get them to update faster?


    As I read your post, I was expecting a 100% success story. I was all
    excited.

    Is anything reported in zmd-messages.log on the problem workstations?

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

  3. #3
    Join Date
    Jan 2008
    Posts
    153

    Re: Is there a way to jumpstart or fast-track the system update on client computers?

    I don't see any [ERROR] listings in the log and I don't
    have any way to interpret most of what's in the log. I'd attach a
    zipped copy of the latest log, but it's 176 MB and exceeds the forum's
    file size limit. Does Novell have some kind of guide to these logs that
    might define and/or explain the most common entries or tips for what to
    look out for?
    --


  4. #4
    Join Date
    Nov 2007
    Posts
    1,165

    Re: Is there a way to jumpstart or fast-track the system update on client computers?

    Michael Stewart,

    >Does Novell have some kind of guide to these logs that
    >might define and/or explain the most common entries or tips for what to
    >look out for?


    I don't think so, as I haven't even seen one. I would delete the local
    workstation log, reboot and start from there.

    You may also try deleting the local App Cache on the workstation,
    rebooting and watching logs and results. "C:\Program
    Files\Novell\ZENworks\cache"

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

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