Hello,

I have always been able to install APC powerchute software on Netware 6.5 SP5 servers after the server build. I've recently installed new server and patched to SP7 before trying to install the Powerchute software. The install gets to the point where it tries to create the powerchute directory and copies the agent files but errors with the following. "Unable to install files see errors.log for details"

I thought the install had an issue trying to created the directory so I manually done this but this didn't work

Tried copying over the SP5 Java files this didn't work either.

I believe the issue is with SP7 but really don't want to remove SP7 just to install the Powerchute software.

Wonder in anyone has come accross this issue.

I have included the error log.


Cheers

Lorne


##errors.log
2008-02-15 09:21:49.108: [Thread[Thread-5,6,main]] java.io.FileNotFoundException: #SYS:\PowerChuteBusinessEdition\Agent
2008-02-15 09:21:49.109: [Thread[Thread-5,6,main]] at java.io.FileOutputStream.open(Native Method)
2008-02-15 09:21:49.109: [Thread[Thread-5,6,main]] at java.io.FileOutputStream.<init>(FileOutputStream.j ava:179)
2008-02-15 09:21:49.109: [Thread[Thread-5,6,main]] at java.io.FileOutputStream.<init>(FileOutputStream.j ava:70)
2008-02-15 09:21:49.109: [Thread[Thread-5,6,main]] at com.denova.io.FileSystem.getFile(FileSystem.java:9 06)
2008-02-15 09:21:49.109: [Thread[Thread-5,6,main]] at com.denova.io.FileSystem.getResourceAsFile(FileSys tem.java:819)
2008-02-15 09:21:49.109: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.Installer.getResourc eAsFile(Installer.java:553)
2008-02-15 09:21:49.110: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tFiles(DownloadPanel.java:488)
2008-02-15 09:21:49.110: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tFileGroup(DownloadPanel.java:431)
2008-02-15 09:21:49.110: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tMultiInstallerFiles(DownloadPanel.java:347)
2008-02-15 09:21:49.110: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tDistributionFiles(DownloadPanel.java:317)
2008-02-15 09:21:49.110: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.instal lFromFile(DownloadPanel.java:281)
2008-02-15 09:21:49.110: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.run(Do wnloadPanel.java:142)
2008-02-15 09:21:49.111: [Thread[Thread-5,6,main]] at java.lang.Thread.run(Thread.java:534)
2008-02-15 09:21:49.111: [Thread[Thread-5,6,main]] Error: Unable to extract pbeagentJex.tar.gz
2008-02-15 09:21:49.112: [Thread[Thread-5,6,main]] java.lang.Exception: Unable to copy pbeagentJex.tar.gz from install.jar to #SYS:\PowerChuteBusinessEdition\Agent: java.lang.Exception: unable to get pbeagentJex.tar.gz
2008-02-15 09:21:49.112: [Thread[Thread-5,6,main]] at com.denova.io.JarFile.unarchiveFileToDirectory(Jar File.java:518)
2008-02-15 09:21:49.112: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tFiles(DownloadPanel.java:468)
2008-02-15 09:21:49.112: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tFileGroup(DownloadPanel.java:431)
2008-02-15 09:21:49.112: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tMultiInstallerFiles(DownloadPanel.java:347)
2008-02-15 09:21:49.112: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.extrac tDistributionFiles(DownloadPanel.java:317)
2008-02-15 09:21:49.113: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.instal lFromFile(DownloadPanel.java:281)
2008-02-15 09:21:49.113: [Thread[Thread-5,6,main]] at com.denova.JExpress.Installer.DownloadPanel.run(Do wnloadPanel.java:142)
2008-02-15 09:21:49.113: [Thread[Thread-5,6,main]] at java.lang.Thread.run(Thread.java:534)
2008-02-15 09:21:49.113: [Thread[Thread-5,6,main]] Error: Unable to extract pbeagentJex.tar.gz
2008-02-15 09:21:49.113: [Thread[Thread-5,6,main]] Error: Unable to install files. See errors.log for details.
2008-02-15 09:21:49.113: [Thread[Thread-5,6,main]] Error: Unable to install files. See errors.log for details.
2008-02-15 09:22:09.375: [Thread[AWT-EventQueue-0,6,main]] Ended logging