Hi,

we are experiencing a really strange behavior of our ZDM 6.5SP2 AWI service; we get the error in zenwsimp.log

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Mar 5, 2008 5:13:29 PM Politica_Import_Remove_CCRTV:General:Importar desde la estación.BORA-NCS.SRV_CENTRAL.CCRTV
Mar 5, 2008 5:13:29 PM Version = ZfD4
Mar 5, 2008 5:13:29 PM User name =
Mar 5, 2008 5:13:29 PM IPX address =
Mar 5, 2008 5:13:29 PM IP address = 172.19.110.12
Mar 5, 2008 5:13:29 PM Subnet mask = 255.255.0.0
Mar 5, 2008 5:13:29 PM DNS name = pc040023899.ad-ccrtv.local
Mar 5, 2008 5:13:29 PM Computer name = PC040023899
Mar 5, 2008 5:13:29 PM Server name = TRAMUNTANA
Mar 5, 2008 5:13:29 PM OS = WINXP (5.1 Service Pack 2)
Mar 5, 2008 5:13:29 PM CPU = PENTIUM III
Mar 5, 2008 5:13:29 PM MAC address = 00:14:38:08:9D:B8
Mar 5, 2008 5:13:29 PM Tree =
Mar 5, 2008 5:13:29 PM User context =
Mar 5, 2008 5:13:29 PM Login count = 0
Mar 5, 2008 5:13:29 PM A user name is required to create the workstation according to policy: Politica_Import_Remove_CCRTV:General:Importar desde la estación.BORA-NCS.SRV_CENTRAL.CCRTV
Mar 5, 2008 5:13:29 PM Connection closed: /172.19.110.12:1062

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the server AWI policy defined (Politica_Import_Remove_CCRTV) says to put the newly created workstation into the user container, that's why uses the user to locate the destination container.
What I've been observing is that the process to automatically create the workstation runs before the user writes his login/password (I suppose the process is initiated by the Workstation Manager), so no username is still defined !!!! (as you can see in the log file, in the line under "Version=zfd4", "username=")
Why the Workstation Manager launches the process in the AWI server BEFORE the user logins??????

Some week ago, once the user got logged, without automatically creating the workstation object, if we run "zwsreg", then the workstation was rightly created. That's was our salvation. Unfortunately, now even this method is not working ...

I had the intuition (now discarded) that the error was in the ZDM 6.5SP2 AWI server; so I've installed a new ZDM 7SP1 server, and a new AWI policy. But the results were the same. With a ZDM 6.5sp2 agent in the workstation, or a ZDM 7sp1 agent. It doesnt matter.

So it seems the problem is on the eDir 8.7.3 tree, or maybe on the workstation, but haven't done any important changes in both elements before the problem appeared.

Another thing I've noted is that the login count doesn't get incremented !!!!

I've followed the TID 10056909 "Automatic Workstation Import/Removal Errors and Suggested Remedies", and the TID 10074993 "Unable to import workstations to User's Container"; the version of the ZENPOL32.DLL is 08/09/2005 ... I've re-created several times the AWI policy.

Any idea ????

DATA :
server : NW 6.5 SP6, with ZDM 6.5SP2
clients : Windows XP SP2, with NW Client 4.91SP1, agent ZDM 6.5SP2
We are using Universal Password

I hope someone experienced the same problem and could help us ...

Best regards,

Carles Ciutat
BARCELONA
(SPAIN)