Arcserve 11.1 SP2 and SP3 are running on mu NW65 SP6, SP5, and SP7 servers. Arcserve Manager SP2 and SP3 installed on XP SP2 desktop PC, fully patched. I just discovered that when I attempt to restore files from backups by drilling through the Volume folders, only folders are visible but not the files. Restoring the folders restores empty. My current workaround is to use the unpatched Arcserve 11.1 Manager.
I need to use Arcserve 11.1 SP3. Suggestions will be greatly appreciated