He's been having some problems with his box, and he asked me to help.
He has always been reluctant to listen to me about his machine, untill
he's over his head. [shrug]

He had:

1. over 6 gig of temp files
2. No updates to the OS
3. never defragmented
4. not run a spybot/adaware in 6 months
5. run a virus scan

just to name some items. He wanted to blow away the OS and install new
so I did the above and told him to check the feel of the box. He said
it was faster right off the bat.

Oh... well.... thistles of lunch again