ZDM7SP1 IR1 HP1 (the same problem with ZDM 7 SP1) on WinXP SP2 german workstation:

If we remote control Workstations over WAN, the remote control window is crashing sometimes:

The application, C:\Programme\Novell\ConsoleOne\1.2\bin\zen\RCLaunc h\RCConsole.exe, generated an application error

The error occurred on 03/17/2008 @ 10:19:05.156

The exception generated was 80000007 at address 00000000 (ntdll!KiFastSystemCallRet)

Shall we open an incident about this problem?

Thank you in advance
Andreas Ebert