Hi,

After getting a rather one-sided response to an issue with Arcserve 9
crashing our server, I paid for the Arcserve 11 upgrade (11.1 SP3)

Immedietly after installing, the first backup job abend'ed our server -
GREAT!
This problem is outstanding with CA's support (who are useless for saying
this is 100% urgent - Ive had no update in 38 hours!)

I rebooted the server and managed to cancel the job(s) that were crashing
it. I re-created the jobs, and the 1st backup seemed to run fine for the
first half an hour, so I left it going.

Bare in mind with AS9, this same backup job, on the same server, same LTO3
tape drive, managed to complete in around 6 hours.

Last nights job completed in around 18 hours total. So, with AS11 our backup
took approx 3 times as long to complete.

Who can help me out with this, urently? Becuase CA's support are useless, Im
fed up of what they would call "catchy" hold music!

TIA
Alan