Hi,

When I access Netstorage within Virtual Office I get the following message:

NetStorage getData:PortalURLException
URL = https://virtualoffice.rademaker.nl:4...et/xtier-login
Unknown Connection Failure :500

This happened after patching the server (SLES9SP2 (OES linux) to the latest
available patches.

I already reset the owner of /opt/novell/netstorage and below directories to
wwwrun:www
The same for /opt/novell/netstorage (acc. TID 3944596)

However still the same errormessage.

I checked out the /var/log/messages file and found this :

Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 1
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 2
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 3
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 1
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 2
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 3
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 1
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 2
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 3
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 1
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 2
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 3
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::connectSocket- Connection
creation failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: XSrvCChannel::init- Connection creation
failed, error = 111
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -getCChannel- Channel
Initialization failed for socket /var/opt/novell/xtier/xsrvd/srv-socket-18
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Channel unavailable
Mar 26 20:27:32 orion httpd2-worker: IPCCLNT -SubmitReq- Will attempt to
retry RPC, count = 1

I checked out TID 3593388, verified everything, but it looks like it is all
ok.

Anyone experienced the same, or is maybe reconfiguring netstorage in the
yast - network services- the best option?

Any help would be really appreciated.

Best regards,
John M.