Hi all,

Initially the User source authentication was working and no ZCM popup was showing. Unfortunately (not sure if it was since upgrade to ZCM 10.0.2) the authentication has stopped working. I have recreated the User Source a couple of times but this has made no difference:

ATS.log

2008-04-14 11:47:37,733 WARN authtoksvc.PwdAuthenticate invoke()- Failed to resolve identity for entity engl
2008-04-14 11:47:37,733 INFO authtoksvc.Authenticate invoke()- identId not resolved
2008-04-14 11:47:37,842 DEBUG authtoksvc.Rpc doPost()
2008-04-14 11:47:37,842 DEBUG authtoksvc.GetAuthPolicy invoke()
2008-04-14 11:47:37,858 DEBUG authtoksvc.Rpc doPost()
2008-04-14 11:47:37,858 DEBUG authtoksvc.Authenticate invoke()
2008-04-14 11:47:37,858 DEBUG authtoksvc.PwdAuthenticate invoke()
2008-04-14 11:47:37,858 DEBUG authtoksvc.SvcConfig getSetting()- Found setting IAConfigFile
2008-04-14 11:47:37,858 DEBUG authtoksvc.SvcConfig getSetting()- Setting value = C:\Novell\ZENworks\share\ats\etc\svc\iaRealms.xml
2008-04-14 11:47:37,858 WARN authtoksvc.PwdAuthenticate invoke(): Exception caught instantiating DirContext, msg = Invalid realm connector configuration
2008-04-14 11:47:37,858 WARN authtoksvc.PwdAuthenticate invoke()- Failed to resolve identity for entity engl
2008-04-14 11:47:37,858 INFO authtoksvc.Authenticate invoke()- identId not resolved
2008-04-14 11:47:46,623 DEBUG authtoksvc.Rpc doPost()
2008-04-14 11:47:46,623 DEBUG authtoksvc.GetAuthPolicy invoke()
2008-04-14 11:47:46,623 DEBUG authtoksvc.Rpc doPost()
2008-04-14 11:47:46,623 DEBUG authtoksvc.Authenticate invoke()
2008-04-14 11:47:46,623 DEBUG authtoksvc.PwdAuthenticate invoke()
2008-04-14 11:47:46,623 DEBUG authtoksvc.SvcConfig getSetting()- Found setting IAConfigFile
2008-04-14 11:47:46,623 DEBUG authtoksvc.SvcConfig getSetting()- Setting value = C:\Novell\ZENworks\share\ats\etc\svc\iaRealms.xml
2008-04-14 11:47:46,623 WARN authtoksvc.PwdAuthenticate invoke(): Exception caught instantiating DirContext, msg = Invalid realm connector configuration
2008-04-14 11:47:46,623 WARN authtoksvc.PwdAuthenticate invoke()- Failed to resolve identity for entity adc
2008-04-14 11:47:46,623 INFO authtoksvc.Authenticate invoke()- identId not resolved
2008-04-14 11:47:46,733 DEBUG authtoksvc.Rpc doPost()
2008-04-14 11:47:46,733 DEBUG authtoksvc.GetAuthPolicy invoke()
2008-04-14 11:47:46,748 DEBUG authtoksvc.Rpc doPost()
2008-04-14 11:47:46,748 DEBUG authtoksvc.Authenticate invoke()
2008-04-14 11:47:46,748 DEBUG authtoksvc.PwdAuthenticate invoke()
2008-04-14 11:47:46,748 DEBUG authtoksvc.SvcConfig getSetting()- Found setting IAConfigFile
2008-04-14 11:47:46,748 DEBUG authtoksvc.SvcConfig getSetting()- Setting value = C:\Novell\ZENworks\share\ats\etc\svc\iaRealms.xml
2008-04-14 11:47:46,748 WARN authtoksvc.PwdAuthenticate invoke(): Exception caught instantiating DirContext, msg = Invalid realm connector configuration
2008-04-14 11:47:46,748 WARN authtoksvc.PwdAuthenticate invoke()- Failed to resolve identity for entity adc
2008-04-14 11:47:46,748 INFO authtoksvc.Authenticate invoke()- identId not resolved


ATS.TRACE

2008-04-14 11:42:16,232 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:42:16,248 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:44:37,593 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:44:37,609 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:44:37,718 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:44:37,734 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:44:43,656 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:44:43,671 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:44:43,781 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:44:43,796 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:47:37,717 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:47:37,733 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:47:37,842 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:47:37,858 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:47:46,623 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:47:46,623 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL
2008-04-14 11:47:46,733 INFO [ClientAddr=192.9.200.142] GetAuthPolicy Rpc, Host=localhost, Svc=com.novell.zenworks.carpmaels.local, Status=SUCCESS
2008-04-14 11:47:46,748 INFO [ClientAddr=192.9.200.142] Authenticate Rpc, Mech=PwdAuthenticate, Realm=carpmaels.local, Status=UNSUCCESSFUL


Thanks