After manually downloading and applying IR11 which it said was successful, when I try and go into the web console from the Manager I get an error "Unexpected result parsing XML from Zenworks Asset management WebConsole server". I have tried TID10098167 multiple times now. Attempting to go in from another machine I'll see "A problem was encountered during the database upgrade. CreateWebNetworkDiscoveryWebReports.xml failed to complete." Also in the C:\Tomcat5\webapps\rtrlet\sql\mssql\failed directory is the file CreateWebNetworkDiscoveryWebReports.xml. Not sure what else to try.