Gotta love it... lots of jokes here...

We have a user who couldn't use his VPN connection to our BM server after changing his password. This survived a couple of secondary password changes as well.

After 2 weeks, we found out that the user was using a colon (":") as part of his password. Sure enough, when he made a simpler password, things work as advertised.

What other signs, symbols, characters are forbidden in BM VPN passwords?