Few issues with users being presented with an iprint authentication dialog box when trying to print; The entry is password is blank....

Fix seems to work when we unreg and importws again; but not sure why this happened;?

Here's the info..can you please advise or help;

Many Thanks

Server:
NetWare 6.5 SP7
Client 4.34
Using ZenWork iPrint Policies to push both client and the printers

User:
Zenworks 4.0.1.53
Novell Client 4.91 sp3

IppErrs.txt:
08/05/2008 - 14:45:15
Module: spoolsv.exe
Trace Info: auth.c, line 639, thread 00000F18
Routine: GetAuthCredential - User cancelled login
Error: iPrint Client - User cancelled login.

08/05/2008 - 14:45:23
Module: spoolsv.exe
Trace Info: auth.c, line 639, thread 000009DC
Routine: GetAuthCredential - User cancelled login
Error: iPrint Client - User cancelled login.

08/05/2008 - 14:46:21
Module: spoolsv.exe
Trace Info: myhttp.c, line 2563, thread 00000E54
Routine: HTTPDoRecv(TLS CONNECTION) - SSL_read failed to recv (error=5) - authentication was attempted
Error: HTTP - The server terminated the connection because the keepalive timeout was reached and a request was not issued.

08/05/2008 - 15:09:15
Module: wmrundll.exe
Trace Info: registry.c, line 7898, thread 00000BC8
Routine: GetDefaultPrinterFromReg - RegQueryValueEx failed 2
Error: The system cannot find the file specified.


08/05/2008 - 15:09:15
Module: wmrundll.exe
Trace Info: registry.c, line 8000, thread 00000BC8
Routine: GetDeviceFromReg - RegQueryValueEx failed 2
Error: The system cannot find the file specified.


08/05/2008 - 15:09:16
Module: spoolsv.exe
Trace Info: registry.c, line 7898, thread 000005E0
Routine: GetDefaultPrinterFromReg - RegQueryValueEx failed 2
Error: The system cannot find the file specified.


08/05/2008 - 15:09:19
Module: spoolsv.exe
Trace Info: registry.c, line 7898, thread 000005E0
Routine: GetDefaultPrinterFromReg - RegQueryValueEx failed 2
Error: The system cannot find the file specified.

Ipptrace:
ovell iPrint Client - Trace Information
Client Version: Novell iPrint Client - v04.34.00
Copyright 1995-2008 Novell, Inc. All rights Reserved. (Patent pending)
Module: c:\docume~1\sressadj\locals~1\temp\wzse0.tmp\setup ipp.exe
Platform: Microsoft Windows XP Professional (Service Pack 2)
Hotfixes:
[KB 884897] - Missing print features [NOT Installed]
[KB 893225] - Slow print performance [NOT Installed]
Language: en-gb, en-us (ANSI codepage 1252)
Trace Date/Time: 04-21-2008 08:17

Installed File List:
10-18-2006 16:10 C:\WINDOWS\system32\nippnt.dll
10-18-2006 16:10 C:\WINDOWS\system32\nipp95.dll
10-18-2006 16:47 C:\WINDOWS\system32\nipplib.dll
10-18-2006 16:12 C:\WINDOWS\system32\nippcl32.dll
10-18-2006 16:13 C:\WINDOWS\system32\nipplgex.dll
10-18-2006 16:14 C:\WINDOWS\system32\iprntcmd.exe
10-18-2006 16:13 C:\WINDOWS\system32\iprntcfg.exe
10-18-2006 16:14 C:\WINDOWS\system32\iprntctl.exe
10-18-2006 16:14 C:\WINDOWS\system32\iprntlgn.exe
11-28-2005 14:51 C:\WINDOWS\system32\nippzlib.dll
11-28-2005 14:33 C:\WINDOWS\system32\zlib.dll
07-11-2006 11:48 C:\WINDOWS\system32\nipped.dll
09-28-2005 14:57 C:\WINDOWS\system32\nippdrvi.dll
09-28-2005 15:04 C:\WINDOWS\system32\nippdzip.dll
09-27-2005 18:31 C:\WINDOWS\system32\nippzppd.dll
10-18-2006 16:36 C:\WINDOWS\system32\nipplpte.exe
10-18-2006 16:38 C:\WINDOWS\system32\icapture.exe
10-18-2006 16:37 C:\WINDOWS\system32\drivers\nipplpt.sys
10-18-2006 16:47 C:\WINDOWS\system32\ienipp.ocx
10-18-2006 16:47 C:\PROGRA~1\MOZILL~1\plugins\npnipp.dll
================================================== ==================
[NIPPLIB] - ---------- IfTableEntry ----------
[NIPPLIB] - ETHERNET INTERFACE
[NIPPLIB] - MTU 1500 bytes
[NIPPLIB] - Speed 1.0 Gbps
[NIPPLIB] - PhysAddr 00-17-A4-1E-5F-C5
[NIPPLIB] - Using this address!!!!
[NIPPLIB] - Status OPERATIONAL
[NIPPLIB] - Description Broadcom NetXtreme Gigabit
Ethernet #2 - Packet Scheduler Miniport
[NIPPLIB] - Admin status ENABLED
[NIPPLIB] - Octets rcvd 43766322
[NIPPLIB] - Unicast pkts rcvd 136105
[NIPPLIB] - Broad/multicast pkts rcvd 2807
[NIPPLIB] - Discarded pkts rvcd 0
[NIPPLIB] - Bad pkts rcvd 0
[NIPPLIB] - Octets sent 14890541
[NIPPLIB] - Unicast pkts sent 127788
[NIPPLIB] - Broad/multicast pkts sent 29
[NIPPLIB] - Discarded pkts sent 0
[NIPPLIB] - Bad pkts sent 0
[NIPPLIB] - ---------- IfTableEntry ----------
[NIPPLIB] - LOOPBACK INTERFACE
[NIPPLIB] - MTU 1520 bytes
[NIPPLIB] - Speed 10.0 Mbps
[NIPPLIB] - PhysAddr
[NIPPLIB] - Status OPERATIONAL
[NIPPLIB] - Description MS TCP Loopback interface
[NIPPLIB] - Admin status ENABLED
[NIPPLIB] - Octets rcvd 33421
[NIPPLIB] - Unicast pkts rcvd 195
[NIPPLIB] - Broad/multicast pkts rcvd 0
[NIPPLIB] - Discarded pkts rvcd 0
[NIPPLIB] - Bad pkts rcvd 0
[NIPPLIB] - Octets sent 33421
[NIPPLIB] - Unicast pkts sent 195
[NIPPLIB] - Broad/multicast pkts sent 0
[NIPPLIB] - Discarded pkts sent 0
[NIPPLIB] - Bad pkts sent 0
[NIPPLIB] - CheckPrintProviderInstalled - Called
[NIPPLIB] - CheckPrintProviderInstalled - Provider is Installed
[SETUPIPP] - DeleteShortCut - DeleteFile failed 2
[SETUPIPP] - The system cannot find the file specified.

[SETUPIPP] - DeleteShortCut - DeleteFile failed 2
[SETUPIPP] - The system cannot find the file specified.

[SETUPIPP] - DeleteShortCut - DeleteFile failed 2
[SETUPIPP] - The system cannot find the file specified.

[NIPPLIB] - StartupLoginEventProcess - Start
[NIPPLIB] - StartupLoginEventProcess - OpenThreadToken failed 1008
[NIPPLIB] - An attempt was made to reference a token that does not
exist.

[NIPPLIB] - StartupLoginEventProcess - CreateProcess
[NIPPLIB] - StartupLoginEventProcess - After CreateProcess
[NIPPLIB] - StartupLoginEventProcess - SUCCESS
[NIPPLIB] - CheckPrintProviderInstalled - Called
[NIPPLIB] - CheckPrintProviderInstalled - Provider is Installed
[NIPPLIB] - SetPrintProviderOrder - we are first
[NIPPLIB] - SetPrintProviderOrder - updated the list
[NIPPLIB] - AreDosboxPortInUse - RegOpenKeyEx failed 2
[NIPPLIB] - The system cannot find the file specified.

[SETUPIPP] - StartOrStopService - ControlService (nipplpt2) failed 1052
[SETUPIPP] - The requested control is not valid for this service.

[NIPPLIB] - StartupTrayIconProcess - Start
[NIPPLIB] - StartupTrayIconProcess - OpenThreadToken failed 1008
[NIPPLIB] - An attempt was made to reference a token that does not
exist.

[NIPPLIB] - StartupTrayIconProcess - CreateProcess
[NIPPLIB] - StartupTrayIconProcess - After CreateProcess
[NIPPLIB] - StartupTrayIconProcess - SUCCESS
[NIPPLIB] - AreDosboxPortInUse - RegOpenKeyEx failed 2
[NIPPLIB] - The system cannot find the file specified.