I am having a problem when a certain user creates his GWMS account it starts throwing errors right away and only certain things start syncing. I have deleted and recreated his account a number of times with the same result.

I was wondering whether this is a POA to GWMS communication problem or just his GroupWise mailbox is screwed up somehow. Any suggestions would be appreciated.

Roger Palmer

Below are excerpts from the GWMS translator logs and Pim logs:

Translator:

D 00:50:01:905 1f897a7 GWT GWNotifica polling intellisync user=rgoerge; groupwise user=rgoerge
D 00:50:01:906 1f897a7 GWT GWNotifica isExpired time=1213075106271; curr=1213077001906; polling folder=events
D 00:50:06:908 1dfd4e1 GWT GWNotifica processing event request for user=rgoerge with notificationType=5
D 00:50:29:148 2321d9 GWT GWTranslat exception occured: Runtime exception; nested exception is:
invalid unsignedInt value: -1891953847
com.sun.xml.rpc.client.StreamingSender._handleRunt imeExceptionInSend(StreamingSender.java:348)
com.sun.xml.rpc.client.StreamingSender._send(Strea mingSender.java:330)
com.novell.groupwise.ws.GroupWisePortType_Stub.rea dCursorRequest(GroupWisePortType_Stub.java:848)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:585)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:522)
gwtranslator.RecordFetcher.getInboxByDateAndFolder (RecordFetcher.java:263)
gwtranslator.RecordFetcher.getInbox(RecordFetcher. java:238)
gwtranslator.GWTranslator.getRecords(GWTranslator. java:673)
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:711)
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:654)
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:177)
manager.FolderHandler.doPreLoadData(FolderHandler. java:304)
manager.FolderHandler.preLoadData(FolderHandler.ja va:186)
manager.FolderHandler.preLoadData(FolderHandler.ja va:145)
manager.FolderHandlers.preLoadData(FolderHandlers. java:142)
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
util.ThreadPool$PoolThread.run(ThreadPool.java:62)

D 04:49:13:633 c3ae9d GWT GWNotifica received a notification with key=IGWL0x92f03ef0b6b7e1e28365a37849534239; user=rgoerge
D 04:49:13:633 c3ae9d GWT GWNotifica processing event request for user=rgoerge with notificationType=4
D 04:49:17:696 16e8ea GWT GWTranslat exception occured: Runtime exception; nested exception is:
invalid unsignedInt value: -1891953847
com.sun.xml.rpc.client.StreamingSender._handleRunt imeExceptionInSend(StreamingSender.java:348)
com.sun.xml.rpc.client.StreamingSender._send(Strea mingSender.java:330)
com.novell.groupwise.ws.GroupWisePortType_Stub.rea dCursorRequest(GroupWisePortType_Stub.java:848)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:585)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:510)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:498)
gwtranslator.RecordFetcher.getCalendars(RecordFetc her.java:95)
gwtranslator.GWTranslator.getRecords(GWTranslator. java:664)
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:711)
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:654)
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:177)
manager.FolderHandler.doPreLoadData(FolderHandler. java:304)
manager.FolderHandler.preLoadData(FolderHandler.ja va:186)
manager.FolderHandler.preLoadData(FolderHandler.ja va:145)
manager.FolderHandlers.preLoadData(FolderHandlers. java:142)
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
util.ThreadPool$PoolThread.run(ThreadPool.java:62)

PIM Log:

D 00:18:45:190 1efe310 Inbox Synchronization gID: 1939809501 deviceType: 0 userName: rgoerge
D 00:18:45:192 1efe310 StreamingSender.java:348 Runtime exception; nested exception is:
invalid unsignedInt value: -1891953847
java.rmi.RemoteException: Runtime exception; nested exception is:
invalid unsignedInt value: -1891953847
com.sun.xml.rpc.client.StreamingSender._handleRunt imeExceptionInSend(StreamingSender.java:348)
com.sun.xml.rpc.client.StreamingSender._send(Strea mingSender.java:330)
com.novell.groupwise.ws.GroupWisePortType_Stub.rea dCursorRequest(GroupWisePortType_Stub.java:848)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:585)
gwtranslator.RecordFetcher.getItemsWithCursor(Reco rdFetcher.java:522)
gwtranslator.RecordFetcher.getInboxByDateAndFolder (RecordFetcher.java:263)
gwtranslator.RecordFetcher.getInbox(RecordFetcher. java:238)
gwtranslator.GWTranslator.getRecords(GWTranslator. java:673)
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:711)
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:654)
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:177)
manager.FolderHandler.doPreLoadData(FolderHandler. java:304)
manager.FolderHandler.preLoadData(FolderHandler.ja va:186)
manager.FolderHandler.preLoadData(FolderHandler.ja va:145)
manager.FolderHandlers.preLoadData(FolderHandlers. java:142)
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
util.ThreadPool$PoolThread.run(ThreadPool.java:62)
gID: 1939809501 deviceType: 0 userName: rgoerge
E 00:18:45:194 1efe310 Unexpected failure detected: NestedException [rgoerge]
D 00:18:45:204 1efe310 com.sync.util.exceptions.NestedException: com.sync.util.exceptions.ServerException: Server translator aborted
at manager.ServerTranslatorFolderHandler.checkLogMess ages(ServerTranslatorFolderHandler.java:1059)
at manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:713)
at manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:654)
at manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:177)
at manager.FolderHandler.doPreLoadData(FolderHandler. java:304)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:186)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:145)
at manager.FolderHandlers.preLoadData(FolderHandlers. java:142)
at manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
at util.ThreadPool$PoolThread.run(ThreadPool.java:62)
at manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:182)
at manager.FolderHandler.doPreLoadData(FolderHandler. java:304)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:186)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:145)
at manager.FolderHandlers.preLoadData(FolderHandlers. java:142)
at manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
at util.ThreadPool$PoolThread.run(ThreadPool.java:62)
gID: null deviceType: 0 userName: rgoerge