Having trouble installing IR3a. Currently running ZDM7SP1 Hot Patch 6
according to the version key in the NW registry.

Following the instructions:

1) unload imgserv (also ran zfdstop)
2) stopser *
3) run winsetup.exe from extracted subdirectory


After install, receive message installation failed. Log file has:

ZENworks Desktop Management installation failed on the following servers:
ADOF01.ADO.ASD4
See below for details.




[ADOF01]
Pre-install steps completed successfully
ZENworks Desktop Management files copied successfully.
Error: There was an error installing ZENworks Desktop Management on
ADOF01. Error: \\ADOF01\SYS\System\zenkeys.cfg (The specified network
name is no longer available)


There is not a zenkeys.cfg file in sys\system.

Also the invlog.txt file has:
Thu Jun 12 23:44:32 EDT 2008: 1168: 1168: Unable to write version
information to the registry on the server ADOF01.
Thu Jun 12 23:44:32 EDT 2008: 1168: 1168: Unable to write version
information to the registry on the server ADOF01.
Thu Jun 12 23:44:32 EDT 2008: 1118: 1118: Unable to create
Query.properties on the server ADOF01.
Thu Jun 12 23:44:32 EDT 2008: 1118: 1118: Unable to create
Query.properties on the server ADOF01.



The NW registry key still indicates ZDM7SP1 Hot Patch 6. The TFTP
subdirectory is not updated, but the imgserv.nlm has a newer version.
Have tried install on 3 server with same results.

Any ideas I could try. NW server is 6.5 SP7.

Thanks,

Scott