Hi,

System Updates wasn't supposed to work fine ???

I try to apply 10.0.3.2 Update but here's my situation:

I downloaded the update and complete steps to install that update on all
computers in the zone.

First, the update goes in Error status. In the "Available System Updates"
section, if I click on the error link, the message is:

Status Details
An unexpected error occurred during the zone-wide pre-install actions. Check
the loader-messages.log for details.
The loader-messages.log is paste below.

In the "Deploying System Updates" section, if I click on the error link, the
message is:

Status Details
Key

If I choose Action - Clear error and retry, status change to "Scheduled" but
nothing happened. If I click on the Schedule link, this message appear:

The update has been scheduled to deploy at a future time. No devices will be
updated until the scheduled time occurs.

The "Start Schedule" is set to "Now".

What can I do now ? Wait ????

Thanks for your help.


[DBOGAGE] [08-06-27 21:44:26] [] [Loader.Download and Apply Update Handler]
[Finished initialization] [Finished initialization] [] []
[DBOGAGE] [08-06-27 21:44:42] [] [DiscoveryStorerModule] [ 0 files purged
from folder C:\Program Files\Novell\ZENworks\work\discovery\success] [ 0
files purged from folder C:\Program
Files\Novell\ZENworks\work\discovery\success] [] []
[DBOGAGE] [08-06-27 21:44:43] [] [Loader.ComplianceEngineModule]
[eventCallback (settings.refreshed: null)] [eventCallback
(settings.refreshed: null)] [] []
[DBOGAGE] [08-06-27 21:44:44] [] [Loader.ComplianceEngineModule]
[eventCallback (settings.refreshed: null)] [eventCallback
(settings.refreshed: null)] [] []
[DBOGAGE] [08-06-27 21:44:47] [] [ComplianceEngine] [Refresh all complete]
[Refresh all complete] [] []
[DBOGAGE] [08-06-27 21:45:02] [] [Loader.Download and Apply Update Handler]
[processAction parameters: system.update.updatestats] [processAction
parameters: system.update.updatestats] [] []
[DBOGAGE] [08-06-27 21:45:02] [] [Loader.Download and Apply Update Handler]
[Licensing: true/true/false] [Licensing: true/true/false] [] []
[DBOGAGE] [08-06-27 21:45:02] [] [Loader.Download and Apply Update Handler]
[Retrieved key from database: FA*******************] [Retrieved key from
database: FA*******************] [] []
[DBOGAGE] [08-06-27 21:45:02] [] [Loader.Download and Apply Update Handler]
[Updating statuses...] [Updating statuses...] [] []
[DBOGAGE] [08-06-27 21:45:02] [] [Loader.Download and Apply Update Handler]
[Failed to update statuses:
com.novell.zenworks.datamodel.exceptions.InternalD ataModelException:
org.hibernate.hql.ast.QuerySyntaxException: unexpected end of subtree
[[select distinct(targetDeviceUID) from
com.novell.zenworks.datamodel.objects.status.Objec tInformation where
objectUID in ()]]] [Failed to update statuses:
com.novell.zenworks.datamodel.exceptions.InternalD ataModelException:
org.hibernate.hql.ast.QuerySyntaxException: unexpected end of subtree
[[select distinct(targetDeviceUID) from
com.novell.zenworks.datamodel.objects.status.Objec tInformation where
objectUID in ()]]] [] []
[DBOGAGE] [08-06-27 21:48:52] [] [Loader.Status Storer Module] [Processing
Status_cd330ce4441a3c7b571f42696e6eae12_1214617709 285.xml] [Processing
Status_cd330ce4441a3c7b571f42696e6eae12_1214617709 285.xml] [] []
[DBOGAGE] [08-06-27 21:49:20] [] [Loader.Patch_Analyze_Reporting_Service]
[Wokeup...Before Saving] [Wokeup...Before Saving] [] []
[DBOGAGE] [08-06-27 21:49:20] [] [Loader.Patch_Analyze_Reporting_Service]
[Thread CachePersistanceManager Begin Saving] [Thread
CachePersistanceManager Begin Saving] [] []
[DBOGAGE] [08-06-27 21:49:20] [] [Loader.Patch_Analyze_Reporting_Service]
[Thread CachePersistanceManager Saving Complete] [Thread
CachePersistanceManager Saving Complete] [] []
[DBOGAGE] [08-06-27 21:49:20] [] [Loader.Patch_Analyze_Reporting_Service]
[Clearing the Cached] [Clearing the Cached] [] []
[DBOGAGE] [08-06-27 21:49:20] [] [Loader.Patch_Analyze_Reporting_Service]
[In Loop before sleeping] [In Loop before sleeping] [] []