hi there!

suddenly one user's mailbox isn't syncing any more...
...gms user activity log shows a lot of red "Unexpected failure detected: NestedException" and "Unexpected failure detected: ServerException" errors for this particular user...

calendar and contact is syncing well...

problem sounds quite similar like described in novell kb article (7000042), - but i have hp1 already and i don't have the described entries in the logs...
http://www.novell.com/support/php/se...9919&stateId=0 0 45353477

the pim-user-log logs says (USER is displayed for the username):

E 18:09:51.640 cd7c22 Unexpected failure detected: ServerException [USER]
D 18:09:51.640 cd7c22 com.sync.util.exceptions.ServerException: Lock expired during sync [USER]
at sync.SendChangesResponder.getResponse(SendChangesR esponder.java:41)
at sync.SessionManager.getResponse(SessionManager.jav a:195)
at sync.SessionManager.getResponse(SessionManager.jav a:157)
at sync.SessionManager.getResponse(SessionManager.jav a:148)
at manager.ServerTranslatorFolderHandler.sendChanges( ServerTranslatorFolderHandler.java:823)
at manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:661)
at manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:176)
at manager.FolderHandler.doPreLoadData(FolderHandler. java:291)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:182)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:141)
at manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
at util.ThreadPool$PoolThread.run(ThreadPool.java:62) T
18:09:51.671 cd7c22 Inbox Synchronization [USER]
W 18:09:51.671 cd7c22 Inbox Synchronization [USER]
T 18:09:51.671 cd7c22 Inbox Synchronization [USER]
D 18:09:51.671 cd7c22 Inbox Synchronization [USER]
E 18:09:51.671 cd7c22 Fehler beim Senden der Änderungen [USER]
T 18:09:51.671 cd7c22 Unexpected Server Error [USER]
D 18:09:51.671 cd7c22 ServerException [USER]
E 18:09:51.671 cd7c22 Unexpected failure detected: NestedException [USER]
D 18:09:51.671 cd7c22 com.sync.util.exceptions.NestedException: com.sync.util.exceptions.ServerException: Error response received [USER]
at manager.ServerTranslatorFolderHandler.logError(Ser verTranslatorFolderHandler.java:1182)
at manager.ServerTranslatorFolderHandler.sendChanges( ServerTranslatorFolderHandler.java:854)
at manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:661)
at manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:176)
at manager.FolderHandler.doPreLoadData(FolderHandler. java:291)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:182)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:141)
at manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
at util.ThreadPool$PoolThread.run(ThreadPool.java:62)
at manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:181)
at manager.FolderHandler.doPreLoadData(FolderHandler. java:291)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:182)
at manager.FolderHandler.preLoadData(FolderHandler.ja va:141)
at manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:114)
at util.ThreadPool$PoolThread.run(ThreadPool.java:62)

thankful for any help!! gerald

p.s.: we are running the po's on netware 6.5.7 with gw 7.03hp1 and gms 2.0.4 on windows...