Am getting ulcers cause I forgot the credentials for an account I manage

^%)T^(&(Y* (other expletives deleted) DirectNIC only has support Mon-Fri.

It is unacceptable that something this important can't be resolved asap.

Does your registrar have 24x7 tech support? Do you like their service? Is
there web interface intuitive and easy to use?

Comments and recommendations much appreciated.