One of our customers is using NetCrunch to monitor the network. They recently migrated to the latest version.

When monitoring, NetCrunch sends a lot of warnings about the Novell Clusters. There is nothinh wrong with the cluster, but NetCrunch somehow misses pings on some resources every now and then.

Type: Network Service Availability Threshold
Severity: Warning
State: operational
Description: Connection Reliability Degradation
NetworkService.Counter: PING\% Failure Rate
NetworkService.Kind: over
NetworkService.Status: raised
NetworkService.Threshold: 35
NetworkService.value: 36

The false alerts reduce the credibility of the program.
Does someone know how to prevent this?