I am having a problem with 10.0.3 agents hanging workstations. It happens
after Zenworks has been on the machine for awhile but it is very easy to
reproduce - remove Zen and the problem goes away - put Zen back on and the
issue comes back. It almost seems like it is interfering with explorer.exe
because no icons will load on the desktop - I can ping the machine no
problem but no icons load. Any thoughts of how I can troubleshoot this. We
also have another flavor of VNC on the machines (our old remote control
product)!! This is not happening on all machines but it has happened on 2
remote machines (cable modem).