I need to abort a few thousand directory deletes in NSM caused by IDM being used to delete and auto re-create user accounts. The users need the directories but they are all flagged to be deleted in NSM. When I attempt to bulk delete I get the old "You need an authorization ticket" to carry out.
I have seen similar questions here and taken the advice and emailed to storagemanager at novell.com but have not had a response yet! Today is the 19th I sent an email in the 15th! I have resent my email but if anyone reading this can progress my email request I would appreciate it.

Also, once I get an authorization ticket can I use it for any future bulk deletes in NSM?

The tree name is swtafe.