We're trying something you have been asking for. With the support
of the product managers, we are going to provide forums for public
beta
product discussions. Here's the first offering:

novell.support.beta.bordermanager-3.8

While no "official" technical support is provided, there will
generally
be some experts around to talk to in the forum. Also, remember that
the more people involved in the discussions, the more valuable the
forum will be for everyone (just like our regular support forums!)

To obtain the BorderManager 3.8 beta product, go to:

http://beta.novell.com

and select "public" beta and navigate to BorderManager 3.8

Thanks!

Kim Groneman
Program Manager
Novell Product Support Forums
Novell Inc. - The leading provider of information solutions