Hello

I need to document the process of upgrading from 10.0.1 - 10.1. To do this I believe I require an update to 10.0.3 in between.

I used the manual update method and downloaded and setup the update files, the update is available in ZCC and I can download it and it completes the download / bundle / sync process. I then Authorize the update and set it to deploy without staging and it sits in pending forever.

Here is the entries in my loader log after the download / bundle / sync process completes:

Code:
[DEBUG] [20/08/08 10:52:04] [] [Loader.Download and Apply Update Handler] [status: -4, percent: 100] [status: -4, percent: 100] [] []

[DEBUG] [20/08/08 10:52:05] [] [Loader.Download and Apply Update Handler] [status: 0, percent: 0] [status: 0, percent: 0] [] []

[DEBUG] [20/08/08 10:52:05] [] [Loader.Download and Apply Update Handler] [Download and Apply Update Handler took 991 seconds.] [Download and Apply Update Handler took 991 seconds.] [] []

[DEBUG] [20/08/08 10:52:33] [] [Loader.Download and Apply Update Handler] [processAction parameters: system.update.postauth/542cde7589a99dde1c484f0dbe584e8b] [processAction parameters: system.update.postauth/542cde7589a99dde1c484f0dbe584e8b] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [Licensing: true/true/false] [Licensing: true/true/false] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [Retrieved key from database: FA*******************] [Retrieved key from database: FA*******************] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [postAuthorize: 542cde7589a99dde1c484f0dbe584e8b] [postAuthorize: 542cde7589a99dde1c484f0dbe584e8b] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [Getting bundle 542cde7589a99dde1c484f0dbe584e8b] [Getting bundle 542cde7589a99dde1c484f0dbe584e8b] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [Getting content] [Getting content] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [content: 87319f93638e23450f66f4607a18ad55] [content: 87319f93638e23450f66f4607a18ad55] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [filename: dbupdater-10.0.3.jar] [filename: dbupdater-10.0.3.jar] [] []

[DEBUG] [20/08/08 10:52:34] [] [Loader.Download and Apply Update Handler] [Exception getting XML: com.novell.zenworks.datamodel.exceptions.ContentException: Could not download the content file from any source., stack trace: com.novell.zenworks.datamodel.exceptions.ContentException: Could not download the content file from any source.

	at com.novell.zenworks.datamodel.services.content.ContentAdminImpl.extractContent(ContentAdminImpl.java:2924)

	at com.novell.zenworks.loader.modules.queue.handlers.DownloadApplyUpdateHandler.postAuthorize(DownloadApplyUpdateHandler.java:653)

	at com.novell.zenworks.loader.modules.queue.handlers.DownloadApplyUpdateHandler.processAction(DownloadApplyUpdateHandler.java:337)

	at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:193)

	at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:139)

	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)

	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)

	at java.lang.Thread.run(Thread.java:595)

] [Exception getting XML: com.novell.zenworks.datamodel.exceptions.ContentException: Could not download the content file from any source., stack trace: com.novell.zenworks.datamodel.exceptions.ContentException: Could not download the content file from any source.

	at com.novell.zenworks.datamodel.services.content.ContentAdminImpl.extractContent(ContentAdminImpl.java:2924)

	at com.novell.zenworks.loader.modules.queue.handlers.DownloadApplyUpdateHandler.postAuthorize(DownloadApplyUpdateHandler.java:653)

	at com.novell.zenworks.loader.modules.queue.handlers.DownloadApplyUpdateHandler.processAction(DownloadApplyUpdateHandler.java:337)

	at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:193)

	at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:139)

	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)

	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)

	at java.lang.Thread.run(Thread.java:595)

] [] []
I have tried restarts, agent refresh + zac ref. Have cleared the update and re-downloaded...

I cannot get my ZCM past 10.0.1

Thanks for any help.