Melanie: Hi Craig

Craig : yes?

Melanie : Just a quick question

Melanie : if my headphones work better when they are slightly out of the

Melanie: as oppossed to completely in

Melanie: does that mean

Melanie: that my headphones have gone bad

Melanie: or that there is something wrong with the connection?

Melanie: this just started yesturday

Craig : could be either

Melanie: I slightly tripped on my headphones yesturday too....

Craig : email the dept

Melanie: ok

Melanie: I will do that

Melanie: thanks