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Thread: Reporting Services? - sorry, none here

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  1. #1
    princea is offline Micro Focus Employee - Ultra Contributor
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    Jan 2008
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    Syracuse, NY
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    Reporting Services? - sorry, none here

    Okay, I updated my Windows 2003 server to ZEN 10.1. I have just the one
    server and all of my data and my database are here. The install went
    great, very smooth. I've got a couple of issues that I'll address under
    different topics.

    Now, I followed the instructions and removed BOE after I did the install
    and installed the new version. It failed. Really, not just the error
    message that if you dig into the documentation you are told to ignore -
    that should really be in the install documentation, not just the admin
    documentation.

    Anyway, It looked like the previous install had left some junk behind so
    I renamed the ..\boe and ..\boe-publish folders and deleted the old
    shortcuts that hadn't been deleted and did the install again. This time
    it actually installed some stuff. Lots of stuff but the error message
    that the install had failed came up again. So, I ignored it this time.

    Restarted the server and had a whole boatload of BOE errors in the Event
    log. Opened the Central Configuration Manager tool and discovered that
    my CMS and a handful of other services were not running. So, I started
    the CMS and the others and restarted again.

    .... More BOE errors but the CMS is started this time. Based on the
    Event viewer messages, it looks like the SQL service did not though.

    And, ZEN still tells me in the Console that 'There is no ZENworks
    Reporting Server configured in the Management Zone.'

    So, I'm stuck again with reporting. It seems to me that some of this is
    WAY more complex than what I need but that there isn't really an in between.

    Some of the error messages that are in the event viewer are:

    The CMS Server and the Crystal Reports Cache server both started but
    then....

    CMS startup: component MySQLAuditDBSS could not be loaded.

    Failed to register with the CMS D4Z8BX41. Please make sure the CMS is up
    and running. Attempting an automatic retry... (there are several of
    these for different processes).

    Some guidance on this would be appreciated.


  2. #2
    Join Date
    Sep 2007
    Location
    High Wycombe, Buckinghamshire, England
    Posts
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    Re: Reporting Services? - sorry, none here

    Alisia,

    did you see this? http://www.novell.com/support/php/se...rnalId=3794234

    --

    Shaun Pond



  3. #3
    princea is offline Micro Focus Employee - Ultra Contributor
    Join Date
    Jan 2008
    Location
    Syracuse, NY
    Posts
    237

    Re: Reporting Services? - sorry, none here

    Grrr... I just read in the instructions to uninstall the old version
    after the server upgrade. I did it through Add/Remove programs but it
    didn't remove the folders so I renamed them and then did the install.
    Obviously this didn't work. I was getting short on nerves the other day
    too so I apologize for 'venting' in the forum.

    For now, I've uninstalled BOE again using the zrsuninstall.exe and am
    going to leave it at that. We don't have Asset Mgmt and so I'm not sure
    I want to run all of that on a server that I'm already stressing out
    with the rest of ZEN. I can still get some basic query type reports as
    it is.

    A

    Shaun Pond wrote:
    > Alisia,
    >
    > did you see this? http://www.novell.com/support/php/se...rnalId=3794234
    >
    >


  4. #4
    Join Date
    Sep 2007
    Location
    High Wycombe, Buckinghamshire, England
    Posts
    11,841

    Re: Reporting Services? - sorry, none here

    Alisia,

    OK

    --

    Shaun Pond



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