Our users are experiencing intermittent error codes more frequently in the last few months.

Error codes 8201, 8209 and other errors which directly affects accessing documents in DMS. Generally we suggest they close and reopen their GroupWise client (a mix of 7.02HP & 7.03) and this seems to work.

There have been no updates or changes to the server (ver 7) and no updates to clients other than upgrading clients from 7.02HP to 7.03 as a means to fix these errors, although the errors are generated in both clients. We do have a few users with client 6.56 due to the problem with displays of custom lookup tables and have experienced similar problems.

Has anyone else experienced users with error codes losing their ability to open documents?

Any and all suggestions welcome