This irritating message constantly appears in C:\Program Files\Novell\ZENworks\Asset Management\bin\colw32.log on many PC's. On some PC's it appears every time the collector service tries to start but on some it only appears infrequently. I need to know how to troubleshoot this message as many of our workstations are not producing an inventory and it's down to this message.

I have done some tests today on several PC's all logged on as me. Some work, some don't, so it can't be anything to do with policies and rights to the registry. Using ZAM 7.5 IR16 with latest product updates.