Hi, a new year and new challenges...

I work at an IT department, we have for a long time known that offering multiple localized Windows operating system causes increased work for our helpdesk people and for application packagers... Personal printers are much much more expensive than network printers located in walking distance from users and that offering Microsoft Office to our "novice" users is a wast of money...

We would like to standardize Windows to English language, Implement Novell OpenOffice to about 90% of our users because the rest needs Microsoft Word because other applications are dependent on it.

Now with the economic crisis and green fever we could possible get this accepted by management and with our users...

I would like to ask you if you have done in your organization any papers regarding saving money/resources around these issues?!?

Thomas